Operations Manager – FSD

Working at Signature Aviation; Sioux Falls (SD); On-site; USD 65,000 - 90,000; Full time

Job summary

Signature Aviation in Sioux Falls, SD is seeking an experienced Operations Manager to lead day-to-day operations at our base, ensuring safe and high-quality service for private aviation guests and crews.

You will guide and coordinate a skilled team, uphold hospitality standards, and occasionally step into frontline duties to keep the guest experience seamless, even during nights, weekends, and holidays in a fast-paced aviation environment.

Responsibilities

• Oversee day-to-day operations to ensure safe, efficient service delivery.
• Lead by example and coordinate team activities on the base.
• Step into frontline duties when needed to support the team.
• Uphold Signature Aviation’s hospitality standards in guest encounters.
• Adapt scheduling to nights, weekends, and holidays.
• Maintain calm leadership during high‑pace aviation operations.

Job description

As an Operations Manager, you are a critical part of the base leadership team, overseeing day-to-day operations that ensure the safe, efficient, and high-touch delivery of services for private aviation guests, crews, and residents. You lead by example, coordinating and directing team activities while upholding Signature Aviation’s gold standard of hospitality.

In addition to your leadership responsibilities, you’ll occasionally step into frontline duties alongside your team, using your deep understanding of company policies and operational procedures to ensure a seamless guest experience throughout the terminal.

This is a dynamic role requiring flexibility in scheduling (including nights, weekends, and holidays) and the ability to work in both indoor and outdoor environments near active aircraft and ground service equipment. From unpredictable weather to high-paced situations, your calm, capable leadership keeps everything running smoothly and guests feeling valued.

If you’re passionate about leading teams, elevating guest experiences, and thriving in a hands-on, fast-moving aviation setting, this role is built for you.