Operations Manager — Flexible Hours, Closed Sundays

Chick-fil-A | Belterra Village; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Work With Operator

Competitive Pay

Great Place to Work

Job summary

Chick-fil-A Belterra Village in Austin, TX is seeking an Operations Manager to support the management team with shift oversight and guest experience excellence. You’ll supervise stations, help open or close, and ensure procedures are followed to deliver consistent service.

You will coach team members on recipes, timing, cleanliness, cash handling, and policy enforcement, addressing guest issues with management support.

Responsibilities

• Ensures Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensures Team Members are extremely accurate with weights and measurements for all recipe items.
• Maintains a pace to meet the restaurant's speed of service guidelines.
• Keeps workstations clean at all times.
• Follows cash handling procedures and security measures.
• Monitors dining room, restrooms, parking lot and overall facility cleanliness.
• Addresses guest issues and consults with management on complex matters.
• Maintains positive relationships and provides direction and feedback to employees.
• Communicates performance and policy violations to management.

Job description

Chick-fil-A Belterra Village in Austin, TX is seeking an Operations Manager to support the management team with shift oversight and guest experience excellence. You’ll supervise stations, help open or close, and ensure procedures are followed to deliver consistent service.

You will coach team members on recipes, timing, cleanliness, cash handling, and policy enforcement, addressing guest issues with management support.