Operations Manager: Field & Logistics Leader

Emerald Blue; Phoenix (AZ); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Industry-leading compensation: $85,000

Medical, Dental, Vision benefits

PTO, Holidays, Sick Time

401(k) plan with company match

Growth opportunities

Job summary

Emerald Blue is seeking an Operations Manager to oversee day-to-day field execution and workforce operations for the Albuquerque region. You will manage labor deployment, fleet oversight, warehouse coordination, and on-site execution to ensure quality, safety, and on-time performance.

Working closely with the Regional Operations Manager and project teams, you will drive cost control, staffing alignment, and team performance while using ServiceTRAX and other tracking systems for labor and job

Qualifications

• Associate or bachelor’s degree preferred; equivalent experience accepted.
• 5+ years in operations, field services, or logistics with 2+ years in leadership.
• Background in commercial furniture installation, warehousing, or relocation services preferred.
• Proficiency in Microsoft Office and workforce/job tracking platforms.

Responsibilities

• Oversee regional labor deployment, warehouse operations, and fleet management across Albuquerque location.
• Ensure daily execution meets quality, safety, efficiency, and on-time performance.
• Monitor resource needs and adjust staffing and schedules as needed.
• Coordinate with project managers, coordinators, and installers to support accurate job execution.
• Supervise field and warehouse crew, coordinators, drivers, and scheduler.
• Drive productivity through coaching, job planning, and process adherence.
• Support field leadership development through training and accountability.
• Maintain labor and warehouse staffing and operational alignment across locations.
• Ensure ServiceTRAX and other systems are used for tracking labor, delivery, and job status.
• Monitor operational KPIs and develop plans for improvement when targets are not met.
• Ensure compliance with safety protocols, facility requirements, and vehicle policies.
• Support sales and project teams in meeting client expectations.
• Respond to on-site issues and client concerns during project execution.
• Lead root cause analysis and implement solutions to prevent recurring problems.

Skills

Ability to manage multiple priorities

Strong communication

Decision-making skills

Hands-on leadership

Education

Associate or bachelor’s degree preferred; equivalent experience accepted

Tools

Microsoft Office

Workforce/job tracking platforms

Job description

Emerald Blue is seeking an Operations Manager to oversee day-to-day field execution and workforce operations for the Albuquerque region. You will manage labor deployment, fleet oversight, warehouse coordination, and on-site execution to ensure quality, safety, and on-time performance.

Working closely with the Regional Operations Manager and project teams, you will drive cost control, staffing alignment, and team performance while using ServiceTRAX and other tracking systems for labor and job