Operations Manager - Federal Health Programs (Hybrid)

Maximus; Lawrence (KS); Hybrid; USD 75,000 - 90,000; Full time

Job summary

Maximus is seeking a Manager - OPS to support the OPM - FEHB program from a hybrid Lawrence, KS location. The role focuses on ensuring contract compliance, cost-efficient operations, and supervision of subcontractors. You will drive process improvements and coordinate with stakeholders to meet key performance indicators.

The position requires a bachelor’s degree and 5+ years of relevant experience, with a hybrid onsite/remote arrangement and eligibility for federal background checks. U.S.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• 5+ years of relevant professional experience.
• Experience managing benefits-verification workflows and/or teams.

Responsibilities

• Ensure project compliance with contract requirements and corporate policies.
• Manage all project tasks to ensure cost-effective operations.
• Supervise subcontractors providing services to programs.
• Oversee audits of operations and produce monthly reports.
• Collaborate with managers to coordinate activities and implement procedures.
• Establish relationships with stakeholders and monitor performance against KPIs.

Skills

Benefits-verification workflows

Workforce management

Telephony tools

Remote team management

Process improvement

Education

Bachelor's degree

Tools

Secure remote desktops

Telephony tools

Job description

Maximus is seeking a Manager - OPS to support the OPM - FEHB program from a hybrid Lawrence, KS location. The role focuses on ensuring contract compliance, cost-efficient operations, and supervision of subcontractors. You will drive process improvements and coordinate with stakeholders to meet key performance indicators.

The position requires a bachelor’s degree and 5+ years of relevant experience, with a hybrid onsite/remote arrangement and eligibility for federal background checks. U.S.