Operations Manager (Facility)

Discovery Behavioral Health; Shawnee (KS); On-site; USD 65,000 - 75,000; Full time

Job summary

Discovery Behavioral Health in Shawnee, KS is seeking an Operations Manager to oversee the program and facility, manage the milieu staff, and promote a positive work culture while maintaining safe, therapeutic treatment spaces. The role collaborates with leadership to meet internal quality care standards, state licensing, and Joint Commission accreditation.

Responsibilities include staffing, training, budgeting, inventory, emergency drills, and weekly community outings; on-site schedule is

Qualifications

• Bachelor's degree or three years of experience working within the mental health field.
• One year of management experience is preferred.

Responsibilities

• Assigns tasks to milieu staff for admissions and intake processes.
• Supports discharge processes and assigns duties to milieu staff.
• Attends treatment team meetings and publishes notes for staff review.
• Facilitates Community Meeting, weekly, and psychoeducational groups as needed.
• Provides oversight of groups led by milieu staff and assists as needed.
• Ensures adherence to the program schedule by all staff.
• Manages patient charts and completes audits in a timely manner.
• Oversees hiring of milieu staff with HR and ED to ensure staffing needs.
• Trains new milieu staff within their scope and coordinates training with clinical team.
• Manages milieu staff schedules to avoid overtime and covers shifts when needed.
• Functions as Infection Control Officer and ensures adherence to protocols.
• Maintains inventory of supplies and facility environment of care.
• Monitors OpEx budget and keeps program within budget.
• Maintains facility and reports environment of care issues to home office.
• Maintains facility vehicle and oversees maintenance.
• Performs emergency drills and ensures documentation is complete.
• Coordinates weekly community outings for approved patients.
• Participates in weekly on-call rotation.

Education

Bachelor's degree or 3 years experience in mental health field

Job description

Position Summary

The Operations Manager works collaboratively with their direct supervisor to manage the program and facility. The Facility Manager is responsible for managing the milieu staff and promoting a positive work culture withing the program. The Operations Manager also takes responsibility for the physical facility and condition of the milieu to ensure the treatment spaces are safe, secure, and therapeutic. The Operations Manager collaborates with their direct supervisor and Operations to assure internal quality care, state licensing, and Joint Commission accreditation standards are met.

Essential Job Functions

• Assigns tasks related to the admission and intake process to the milieu staff, as appropriate.
• Supports the patient discharge process and assigns duties to milieu staff, as necessary.
• Takes notes during the treatment team meetings regarding patient care and facility needs, and publishes these for staff to review.
• Facilitates Community Meeting, weekly, and any other psychoeducational groups, as needed.
• Provides oversight of groups being led by milieu staff and assists as needed.
• Ensures adherence by the entire staff to the program schedule.
• Manages patient charts and completes audits in a timely manner.
• Responsible for the entire hiring process of milieu staff. Works collaboratively with the Executive Director and Human Resources to ensure the program is staffed efficiently and adequately.
• Trains all new milieu staff within their scope and coordinates training with clinical team members, as appropriate.
• Manages milieu employees' schedules to ensure that all shifts are covered, and staff are not incurring overtime hours.
• Oversees timekeeping system to ensure that all timecards are submitted to payroll in a timely manner and reports any error or corrections to payroll as soon as possible.
• Responsible for covering milieu shifts, when needed.
• Functions as the Infection Control Officer and ensure staff adherence to Infection Control Protocols.
• Required to sit at a meal and/or snack a minimum of once per week.
• Maintains inventory of household and office supplies and assures the facility is appropriately stocked.
• Maintains awareness of the budget and ensures program is staying within the OpEx budgets.
• Responsible for the maintenance of the facility and provides weekly feedback to the home office regarding any environment of care issues.
• Responsible for the maintenance of the facility vehicle.
• Performs/assigns emergency drills and assures the appropriate documentation is completed and submitted.
• Coordinates and communicates weekly community outing for approved patients.
• Participates in a weekly on call rotation alternating with team members.

Knowledge, Education, & Experience

• Bachelor's degree or three years of experience working within the mental health field, required
• One year of management experience, preferred

Employment Status: full time
Schedule: Monday-Friday 9am-5pm, some evenings and weekends
Work Location: On Site - Shawnee, KS
Compensation: Pay Range: $65,000-$75,000/annually