Operations Manager, Facilities & Building Management

BRIC Arts Media; New York (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

403B retirement plan

Paid time off

Pre-tax transit cards

Medical, dental & vision coverage

Employer premium health coverage

Job summary

BRIC Arts Media in Brooklyn seeks an Operations Manager for Facilities & Building Management to oversee day-to-day operations across BRIC House and 75 Rockwell. You will supervise custodial and public safety staff, coordinate with external vendors, and ensure venues are safe, clean, and ready for programs and events.

Reporting to the Associate Director, Operations, you’ll manage access, compliance, and building services, while maintaining documentation and responding to issues via the on-site

Qualifications

• Bachelor's degree or equivalent experience; 4+ years in facilities management or venue operations.
• Experience supervising custodial, public safety, or other building staff.
• Knowledge of building systems, BMS operation, fire safety, and health & safety compliance.
• Ability to coordinate vendors, track work orders, and manage multiple priorities.

Responsibilities

• Oversee day-to-day facilities operations across BRIC House and sites; keep buildings clean, safe, and ready.
• Serve as primary internal contact for facilities needs with staff and stakeholders.
• Track work orders and coordinate with external facilities management vendors.
• Operate the on-site Building Management System and respond to issues.
• Ensure compliance with health, safety, and building codes across venues.
• Coordinate custodial and security staff to support events and daily operations.

Skills

Facilities management

Vendor coordination

Team supervision

Communication

Facilities safety

Education

Bachelor's degree or equivalent experience

Tools

Building Management System (BMS)

Building systems knowledge

Job description

About BRIC:

BRIC is a leading arts and media institution anchored in Downtown Brooklyn whose work spans contemporary visual and performing arts, media, and civic action. For over forty years, BRIC has shaped Brooklyn’s cultural and media landscape by presenting and incubating artists, creators, students, and media makers. As a creative catalyst for their community, BRIC ignites learning in people of all ages and centralizes diverse voices that take risks and drive culture forward. BRIC builds Brooklyn’s creative future.

About the Operations Manager, Facilities & Building Management Role:

BRIC seeks an Operations Manager, Facilities & Building Management to oversee the day-to-day facilities operations across BRIC House, 75 Rockwell, and additional sites. Reporting to the Associate Director, Operations, this role supervises custodial and public safety staff, coordinates with external vendors and the facilities management company, and ensures BRIC's venues remain safe, clean, and operationally ready to support the organization's programs and events.

What You’ll Do in the Role:

The Operations Manager, Facilities & Building Management will be responsible for the following in addition to any other project as assigned by their manager, the Associate Director, Operations:

Facilities & Building Operations

• Support day-to-day facilities operations at BRIC House, 75 Rockwell, and additional sites ensuring buildings are clean, safe, and operationally ready
• Serve as the primary internal point of contact for facilities needs across BRIC staff and stakeholders
• Track work order requests and conduct weekly check-ins with the external facilities management company
• Operate the on-site BMS (Building Management System) and respond to building issues as they occur
• Identify facility issues and coordinate vendor responses for routine repairs and maintenance within established procedures
• Ensure physical plant, infrastructure, and equipment support the robust calendar of internal and client based live events

Custodial & Public Safety Team Coordination

• Supervise the Senior Public Safety Officer and Building Custodians; coordinate custodial and security schedules across BRIC venues
• Ensure custodial coverage for events, programs, and daily operations in coordination with the Operations Manager, Events & Revenue
• Oversee the Fire Warden program and ensure compliance with building safety procedures and policies
• Coordinate with public safety staff to maintain a safe environment for staff, artists, and visitors

Access, Compliance & Vendor Coordination

• With oversight from People & Culture, manage building access at 647 Fulton and 75 Rockwell for staff, vendors, and visiting artists
• Support compliance with health, safety, and building code requirements across all venues
• Coordinate with vendors for routine maintenance, repairs, and building services within approved scope
• Maintain documentation related to facilities operations, safety incidents, and access logs

You’ll Bring these Skills and Strengths to the Role:

• Mission & Values Alignment: A passion for BRIC’s support of the arts in Brooklyn and a deep commitment to building community, igniting learning and making change through the arts and creativity.
• Experience:
  • Bachelor's degree or equivalent experience, plus 4+ years in facilities management, building operations, or venue operations
  • Working knowledge of building systems, BMS operation, fire safety, and health and safety compliance requirements
  • Experience supervising custodial, public safety, or other building operations staff
  • Demonstrated ability to coordinate vendors, track work orders, and manage multiple facility priorities simultaneously
  • Strong communication skills and ability to serve as a reliable point of contact for staff, vendors, and partner organizations
• Communication & Relationship Building: An emotionally intelligent, values- and results-driven leader who can inspire staff and collaborate across departments and at all levels of the organization
• Commitment to Equity & Inclusion: Brings experience operationalizing equity within the operations

Other Things to Know:

• Compensation: The annual salary range for this position is $50K-$60K.
• Status and location: This is a full-time, exempt role based in our Brooklyn office.
• Benefits: BRIC has a comprehensive benefits package, including: paid time off, 403B retirement plan, pre-tax transit cards, medical flexible spending plans and more. BRIC currently pays 100% of the premium for employee medical, dental and vision coverage starting on the first of the month after 2 months of employment.
• Mission & Values: BRIC is committed to building Brooklyn's creative future. We advance opportunities for visual artists, performers, and media makers. We present bold work that reflects diverse audiences and speaks to the world. We ignite learning in people of all ages. We unite Brooklyn through art and creativity to build community and make change.

BRIC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, military and veteran status, genetic information or any other factor which cannot be used as a basis for an employment decision.