Operations Manager, Events

Minnesota Public Radio; Saint Paul (MN); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical plans with HSA

Paid parental leave

Vacation (3 wks./yr pro-rated)

Sick time & holidays

Retirement plan

Job summary

Minnesota Public Radio is seeking an Events Operations Manager to act as a centralized hub for the events team, coordinating calendars, requests, and cross-team support to plan and execute internal and external events for the APM/MPR community.

The role requires 5–6 years in events or related fields, strong collaboration, and budget management experience. The position is hybrid in Saint Paul, MN with an emphasis on delivering high-impact member and community programming.

Qualifications

• 5–6 years in events, hospitality and/or event administration.
• Experience coordinating cross-divisional projects and calendars.
• Budget management knowledge and attention to costs.
• Strong communication with diverse groups (vendor, staff, sponsors).
• Marketing knowledge is a plus.

Responsibilities

• Coordinate Events department projects and workflow across multiple teams to ensure smoothly executed events.
• Produce events and programs with hands-on implementation to meet strategic goals.
• Support cross-divisional revenue through membership, philanthropic giving and sponsorships.
• Maintain departmental records, budgets, SOPs, and communicate across the organization.
• Coordinate event production needs and participate in planning meetings for timely delivery.
• Serve as point of contact for ticketing, security and audience services; ensure data in Envoy and CRM.
• Identify system/process changes to support growth and innovation.
• Manage Legacy project allocation with Institutional Giving and Finance.
• Support a creative, productive work environment.
• Other duties as assigned.

Skills

Collaboration across teams

Time management

Customer service

Communication skills

Initiative & problem-solving

Tools

Envoy CRM

Airtable

Job description

The Events Operations Manager Serves as a hub for the events team as a core function – manages calendar, event requests and coordinates with other support teams (Media Operations,Facilities, Marketing, Legal, Membership, Brands and Content)to plan, resource and execute events internally and externally. The Events Operations Manager will support via the Events Department, a meaningful, balanced, and effective total set of events to service APM|MPR members, audiences and the greater community.

Expected Compensation Range: $75,000 - $90,000 per year. The exact salary rate is determined by experience and education related to the role, organizational compensation structure, and internal equity.

Location: Hybrid, St. Paul, MN
Application Process: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Application Deadline: Open until filled

Position Responsibility:

• Coordinates Events department projects and workflow including the weekly events production meetings, the events Airtable calendar and event planning tools within the MPR Division, Events department, Marketing, Membership, Content Creators/Producers, Underwriting, Operations, Membership, Development, Legal, Finance, Institutional Giving, APMG Division, and external partners to ensure smoothly executed events and projects.
• Produce events and programs and provide hands-on implementation of event details to execute consistently excellent, strategic and goal conscious events on behalf of MPR/APM.
• Support cross-divisional revenue success (i.e.membership, philanthropic giving and sponsorship revenue).
• Manages departmental record keeping and reconciliation procedures. Maintains project budgets and SOPs andcommunicatesthem across the organization.
• Coordinate event production needs and support and participate in production and planning meetings to ensure smoothly executed events and programs. Creates and implements consistent and reliable timelines, communications procedures, project and production schedules, role clarity and project management for Events projects.
• Work as point of contact for Events Department for ticketing, security and audience services. Ensuresregistration details are captured, communicated, andentered intoEnvoyand CRM systems and tools.
• Identify and implement system and process changes necessary to support new growth and innovation and a culture that supports experimentation.
• Manage Legacy project allocation when relevant in tandem with Institutional Giving and Finance Departments.
• Support a creative and productive work environment.
• Other duties as assigned.

Required Education and Experience:

• Five to six years events, hospitality and/or event administration experience.

Required Skills, Knowledge and Abilities:

• Ability to foster and enrich collaborative work across teams.
• Ability to coordinate community groups formally and informally.
• Knowledge of project budget management.
• Strong customer services skills; ability to communicate with diverse groups at various levels both verbally and in writing (management, staff, audience members, vendors and sponsors).
• Self-starting, an initiative taker and problem-solver.
• Demonstrated time-management skills with proven ability to meet deadlines within budget constraints.
• Resourcefulness, strong attention-to-detail and ability to multi-task.
• High degree of energy, enthusiasm, and creativity.
• Marketing knowledge.

Reporting To This Position: None

Physical Demands and Working Conditions:

• Must be able to perform the essential duties of the position with or without reasonable accommodation
• Physical Demands:
• Required to move about in an office environment and sit for extended periods of time
• Required to move about in the community
• Frequent use of hands for data entry/keystrokes and simple grasping.
• Working Conditions:
• Occasional exposure to prevalent weather conditions.
• Must be able to work flexible hours; frequent weekend and evening work.
• May be required to do some travel.

APMG offers a comprehensive benefits package including Medical plans with HSA and FSA options, Dental, Vision, Life and AD&D, Short-Term and Long-Term Disability, Paid Parental Leave and Paid Caregiver Leave after 1 year, Vacation (3 wks./per year, pro-rated, based on hours worked), Sick time (12 days, pro-rated, based on hours worked), Holiday Pay (10 holidays + 2 floating holidays each year), Volunteer Time (8 hours per year), Long-Term Care and Critical Illness insurance options, Employee Assistance Program, 403(b) Retirement Plan, and more.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We are committed to hiring a breadth of diverse professionals and encourage members of diverse groups to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.