Event Manager

Meeting Achievements; Valparaiso (IN); Hybrid; USD 53,000 - 58,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Flexible schedule

Vacation and Wellness time

Parental leave

Simple IRA – company match at 3%

Job summary

Meeting Achievements is seeking an Event Manager to provide strategic oversight for conferences and events, guiding clients toward their goals while delivering exceptional service. The role also supervises Assistant Event Planners, offering mentorship and driving operational excellence.

You will manage client communications, timelines, budgets, vendor contracts, and onsite execution, coordinating attendees, speakers, and vendors, with responsibilities for reporting and continuous improvement.

Qualifications

• Bachelor’s degree or equivalent in event/hospitality management.
• 3+ years of event/hospitality industry experience.
• 1+ years of people management experience.
• CMP or HMCC certifications preferred.

Responsibilities

• Act as event management lead, managing communications, timelines, budgets, and vendor contracts.
• Oversee client relationships and attendee/speaker/vendor management.
• Supervise Assistant Event Planners and mentor their growth.
• Ensure compliance with health, safety, and privacy policies.
• Produce reports and manage onsite attendance.

Skills

Attention to detail

Time management

Communication

Organizational skills

Education

Bachelor’s degree in Event/ Hospitality Management or related field

Tools

Microsoft Office

SharePoint

Zoom

Mailchimp

Monday.com

Cvent

Squarespace

Job description

At Meeting Achievements, our mission is to provide top-quality conference support both logistical and strategic, to medical institutions, businesses, entrepreneurs, and non-profits — and the individuals who give them life.

As an Event Manager, you will provide strategic oversight for conferences and events, ensuring the event management process adheres to the highest standards and delivers exceptional service to clients. Offer strategic direction to clients to help fulfil their event goals and align their conferences with broader missions. This position will also serve as supervisor to the Assistant Event Planners (AEPs), providing guidance, mentorship and fostering professional growth and operational excellence.

Responsibilities

1. Project Management, Client Liaison and Development, Financial Management
   • - Act as client liaison and event management lead – including management of communications, timelines, budgets, materials, vendor management, and all aspects of the event planning process.
   • - Foster the development of the client account by managing attendee relationships through exceptional operational delivery
   • - Creation of venue requests for proposal, management of the venue contracting process, liaise with venue and client as necessary.
   • - Maintain good long-term relationships with hotels, venues, accrediting institutions, vendors, and suppliers to ensure the best value for our clients.
   • - Accurately deliver financial aspects of events in line with company policies and procedures – assisting with the identification and initiation of cost avoidance/savings measures, prepare budgets, and address final reconciliations
   • - Create project timeline – identifying priorities and delegating tasks effectively
   • - Manage the invitation & attendee, speaker, vendor management process including meeting registration, air travel, housing & ground transportation, as required
   • - Manage attendee requests and communicate program and logistical information
   • - Stay up to date with all aspects of attendee arrangements throughout the course of the program
   • - Management and administration of virtual platforms and virtual conference buildouts – including collation and inputting of attendee details
   • - Use client driven systems e.g. CVENT, Mailchimp, Zoom, Squarespace where applicable
   • - Oversee production of database reports, including travel, housing and ground transportation, for client meetings and project management
   • - Oversee production and arrange dispatch of attendee packs and other information
   • - Oversee production of signage, badges, onsite manuals and other documentation, as required
   • - Assist with effective scope management,
   • - Assist in initiating client re-booking.
   • - Onsite attendance at events, as required
2. Supervision of Assistant Event Planners
   • - Conduct monthly one-on-ones with direct reports, focusing on growth, performance, and goal setting.
   • - Create and deliver annual reviews.
   • - Develop and implement tailored professional development plans, ensuring direct reports have clear paths for career advancement.
   • - Facilitate cross-training opportunities for AEPs to gain exposure to different aspects of event planning.
   • - Provide consistent mentorship and training for AEPs to transition into Event Manager roles, as appropriate.
   • - Recognize accomplishments and hold direct reports accountable for their responsibilities.
   • - Contribute and sit on the internal Onboarding and Training Committee, refining existing training, identifying gaps, and supporting novel practices for the training of new hires
3. General Expectations
   • - Attend and contribute to team meetings.
   • - Professional and effective in-person and written interaction and communication with team members.
   • - Comply with all company and client policies and procedures, including those relating to health and safety.
   • - Comply with all client and company privacy and security protocols.
   • - Develop and apply knowledge of the company’s range of services.
   • - Develop and apply understanding of clients’ businesses and products.
   • - Maintain databases and Company information systems, where applicable.

Qualities of a Successful Event Manager

• - Functional Skills: High attention to detail; ability to plan, organize, prioritize, and complete work on-time and accurately. Excellent time management skills with ability to manage multiple projects independently.
• - Technology Aptitude/Skills: Solid expertise in Microsoft Office (including SharePoint) Zoom, and email campaign platforms (like Mailchimp). Experience with Monday.com, Cvent (including Attendee Hub), and Squarespace a plus.
• - Language Skills: Strong verbal and written communication skills, with strong ability present ideas and train others.
• - Leadership/Behaviors: Customer-focused, supportive mindset; can work independently and with team members, clients and vendors; collaborative and solid problem-solver who can figure things out or come with suggestions and enhancements; solid negotiating skills and ability to build productive business relationship; has a sense of urgency to get things done well and on-time; trustworthy, dependable and compliance focused.
• - Culture Match Behaviors: Likes to work independently and with a thoughtful, caring team; enjoys collaborating with others; can listen to others, learn quickly, and be independent to get the job done, yet flexible to adjust to the schedule and the needs of the team and/or client, while making good decisions, is highly important to our team.

Requirements

• Education: Bachelor’s Degree in Event Management, Hospitality Management or relevant field; or equivalent combination of education and experience required.
• Experience:
  • Event Management Experience: 3+ years of proven experience working within the event/hospitality industry and creating successful events.
  • People Management Experience: 1+ years of proven experience successfully managing/supervising direct reports preferred.
• Certifications: CMP (Certified Meeting Professional) or HMCC (Healthcare Meeting Compliance Certificate) preferred.

**Work Location: Valparaiso, IN 46383

Job Type: Full-time

Work Location: In person, Hybrid

Pay: $53,000-$58,000

Benefits

• - Health, Dental, Vision Insurance – eligible at 90 days
• - Flexible schedule, with prior communication
• - Vacation and Wellness time
• - Parental leave – applicable at 1 year of service
• - Simple IRA – company match at 3%

Office Hours

• - Monday – Thursday: 09:00- 05:00 p.m., CST
• - Friday 09:00 a.m.- 12:00 p.m., CST
  • - Weekends as needed