Operations Manager: Drive Data-Driven Delivery & Performance

Amazon; Victorville (CA); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon is seeking an Operations Manager in Victorville, CA to lead a team of salaried and hourly staff, focusing on safety, quality, attendance and performance. You will drive improvements through data-driven decisions and mentor your team to meet site goals.

You will manage cross-functional collaboration with Safety, Engineering, Loss Prevention, HR and Quality teams to deliver on productivity and delivery promises.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

employee management

performance management

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in Victorville, CA to lead a team of salaried and hourly staff, focusing on safety, quality, attendance and performance. You will drive improvements through data-driven decisions and mentor your team to meet site goals.

You will manage cross-functional collaboration with Safety, Engineering, Loss Prevention, HR and Quality teams to deliver on productivity and delivery promises.