Operations Manager-Dental-Baseline

MOUNTAIN PARK HEALTH CENTER; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Mountain Park Health Center in Phoenix, AZ seeks an Operations Manager to oversee the day-to-day operations of a clinical department and supervise support staff to ensure excellent patient care.

Responsibilities include scheduling, budgeting, workflow management, onboarding, coaching, and ensuring operational efficiency across the clinic. Excellent leadership and communication skills required.

Qualifications

• : Bachelor’s degree in related field with three (3) years of healthcare leadership experience; RN with three (3) years also acceptable; GED with five (5) years experience considered.
• : Demonstrated leadership in healthcare operations and staff supervision.
• : Experience with budget management and clinic operations.

Responsibilities

• Organizes, plans, audits, and oversees department utilization and schedules.
• Monitors the clinical department budget and financial activity.
• Manages workflow, performance, and productivity of staff.
• Oversees day-to-day clinic operations and delegates tasks.
• Interviews, hires, onboards, and trains employees.
• Coaches, counsels, and develops staff.
• Maintains attendance and coordinates space needs and work orders.
• Supports onboarding of providers and staff; handles patient complaints and incident reports.

Skills

Healthcare leadership

Staff management

Budget oversight

Scheduling & workflow

Onboarding & training

Education

Bachelor’s degree in related field with 3 years of healthcare leadership experience

Registered Nurse (RN) degree with 3 years of healthcare leadership experience

High school diploma or GED with 5 years of healthcare leadership experience

Job description

• Location 635 E Baseline Rd,Phoenix, AZ, 85042,United States
• Job Category Administration
• Employee Type Exempt

Contact information

• Email [e-mail]

Description

This position is responsible for the efficient day-to-day operations of a clinical department. The Operations Manager is tasked with the supervision, coordination, and evaluation of all support staff to ensure excellent patient care and satisfaction.

Essential Functions

• Organizes, plans, audits, and oversees all department utilization and organization activities including schedule management, recommending, and implementing strategies to increase utilization and reduce appointment no shows and ensuring operational efficiencies are implemented.
• Responsible for financial related activity including monitoring and adhering to the clinical department budget.
• Manages workflow, performance, and overall clinical department operations achieving expert care, superb service, and maximum physician/staff productivity.
• Manages and oversees the day-to-day functions of the clinical department, delegates responsibilities and manages Clinic operations.
• Interviews, hires, onboards, and trains employees.
• Coaches, counsels, and develops employees.
• Maintains on-call and provides appointment schedules in the computer system.
• Handles patient complaints and prepares incident reports for leadership team review.
• Assesses and provides coordination for space needs and work orders within the clinical department.
• Supports and coordinates provider and support staff onboarding.
• Maintains regular and predictable attendance.
• Performs other duties as required.

Position Qualifications

Minimum Qualifications :

• Bachelor’s degree in related field with three (3) years of healthcare leadership experience or,
• Registered Nurse (RN) Degree with three (3) years of healthcare leadership experience, or
• High school diploma or general education degree (GED) equivalent to five (5) years of healthcare leadership experience.