Operations Manager, Day Shift, Outpatient Imaging

Adventist HealthCare; Silver Spring (MD); On-site; USD 83,000 - 125,000; Full time

Job summary

Adventist HealthCare is seeking an experienced Operations Manager for their Outpatient Imaging department. The role involves coordinating staff, managing operations, and supporting clinical teams to ensure effective patient care. A strong leader with imaging experience is essential for this position.

Benefits

Work life balance through nonrotating shifts

Medical, Prescription, Dental, and Vision coverage

Employer-paid Short & Long-Term Disability

Paid Time Off

Tuition Reimbursement

Qualifications

• Minimum of five years of supervisory experience in healthcare.
• Minimum of five years of experience in Imaging.
• ARRT R.T. (R) or RN credentials required.

Responsibilities

• Coordinate human resource functions for clinical staff.
• Manage operational needs and requirements of the office.
• Support departmental leadership in decision making.

Skills

Leadership

Interpersonal Skills

Organizational Skills

Education

B.A./B.S. degree

Master’s Degree

Tools

Microsoft Office

Job description

Outpatient Imaging - White Oak

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced Operations Manager for our Outpatient Imaging department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As an Operations Manager, you will:
• Coordinate, in conjunction with the physician leader and Director of Operations and Business Development, the human resource functions for clinical staff, including hiring, performance evaluation, and counseling.
• Determines the composition and scheduling of staff to assure the delivery of effective and cost-efficient care.
• Provides day-to-day operational supervision of a team of administrative, technical, and/or clinical (non-provider) employees. Includes working in collaboration with the Administrator to interview, hire, terminate, discipline, manage performance, etc., of non-provider team members.
• Work with the Director to coordinate workflow, standardized processes, and manage efficient operations.
• Able to support clinical team members with procedures and processes.
• Will support with organizational growth of Outpatient Imaging centers.
• Required to travel to all current outpatient imaging offices
• Provides clear guidance and support with structured processes and procedures across the board in
• Provides guidance and support to team members to efficiently perform their job responsibilities.
• Coordinates operational needs/requirements of the office, to include but not limited to maintaining machines and equipment; to procure office and medical supplies, equipment, phone service, IT support, etc
• Assists in providing information for budget justification and maintains reports and records needed to account for the utilization of funds.
• Manage all Supply needs for the offices.
• Develops, evaluates, recommends, and implements methods to improve the processing of the work of the office and utilization of personnel and equipment.
• Will manage all equipment operations, downtime of the Equipment’s and create PO for Services for the offices.
• Manage all clinic patients, assist and create processes for clinic patients and work with the team to give clear direction on scheduling and proper billing.
• Supports departmental leadership in decision making by providing data and benchmark information to assess the capital equipment's ability to meet departmental needs. Participates in strategic planning activities to develop a plan for future capital equipment.
• Identify and track new business opportunities
• Develops, revises, and implements standards and policies for operational aspects of OP Imaging patient care goals and objectives.
• Demonstrates understanding of how to facilitate and promote a cultural change in an organization
• Participate in the hiring process of new team members, which includes interviews, panel interviews, interactions, etc.
• Champion AHC OP Imaging culture, identify and propose innovative ways to enhance the employee experience
• Responsible for all system upgrades/testing, etc., as it relates to Patient Access computer programs (i.e., electronic scheduling book, registration functions, etc.)
• Build programs that serve as a pipeline for imaging referrals.
• Participate in the hiring process of new OP Imaging team members, which includes interviews, panel interviews, interactions, etc.
• Familiarity with Press Ganey and patient satisfaction survey results.
• Uphold the values and customer service standards of the organization.
• Ability to work under pressure and balance many competing priorities.
• Responsible Front desk team members and their processes.
• Other duties as assigned and/or needed.

Qualifications include:
• B.A./B.S. degree from an accredited university in a business, healthcare or related field of study required. Master’s Degree in a related field preferred.
• Strong leadership and consensus-building skills with a minimum of five years of supervisory experience in healthcare
• Minimum of five or more years of experience in Imaging.
• ARRT R.T. (R) or RN credentials required
• Polished presentation and interpersonal skills.
• Must possess top-level business management, interpersonal, and facilitation skills.
• Needs good knowledge of Microsoft Office and Windows-based computer applications.
• Ability to work independently and handle a multi-task environment.
• Strong organizational skills.
• Protects the organization’s value by keeping information confidential.
• Performs all other duties as assigned.

Work Schedule:

Day Shift

Pay Range:

$83,112.12 - $124,675.20

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• Free Employee parking

• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

• Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

• Subsidized childcare at participating childcare centers

• Tuition Reimbursement

• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.