Operations Manager, Cross-Functional Programs

Plug Technologies Inc; Los Angeles (CA); On-site; USD 145,000 - 165,000; Full time

Benefits offered by this job

Health, Vision, and Dental insurance

401(k) plan

Daily lunch stipend

Equity (based on role and performance)

Unlimited PTO

Fully stocked kitchen

Dog-friendly office

30-day remote work from anywhere

Opportunities for growth and dev

Job summary

Plug Technologies Inc. is hiring a Business Operations Manager in Sawtelle (Los Angeles) for an in-person, full-time exempt role. You will lead cross-functional operations projects, partner with Sales, Dealer Success, and Ops to diagnose inefficiencies, and implement data-driven fixes.

The position emphasizes ownership, rapid decision-making, and scalable processes. We seek 4–7 years of startup operations experience, strong stakeholder management, and comfort with data (SQL).

Qualifications

• 4–7 years of experience in business operations, strategy & operations, consulting, or high-growth startups.
• Proven track record of owning ambiguous, end-to-end projects.
• Strong stakeholder management; ability to drive change without formal authority.
• Data-driven with comfort using SQL.
• Excellent written and verbal communication; a structured thinker.
• Bias toward action and ability to operate in ambiguity.

Responsibilities

• Lead cross-functional initiatives from scoping through execution.
• Partner with Sales, Dealer Success, Ops to diagnose inefficiencies and implement fixes.
• Design and implement new agentic workflows, automations, and SOPs.
• Lead weekly business reviews and monitor daily metric alerts.
• Drive accountability across teams and ensure deliverables ship.

Skills

Cross-functional ownership

Data analysis

Stakeholder management

SQL knowledge

Communication

Bias toward action

Job description

Plug Technologies Inc. is hiring a Business Operations Manager in Sawtelle (Los Angeles) for an in-person, full-time exempt role. You will lead cross-functional operations projects, partner with Sales, Dealer Success, and Ops to diagnose inefficiencies, and implement data-driven fixes.

The position emphasizes ownership, rapid decision-making, and scalable processes. We seek 4–7 years of startup operations experience, strong stakeholder management, and comfort with data (SQL).