Operations Manager, Cross-Functional Programs

Plug Technologies Inc

Los Angeles (CA)

On-site

USD 145,000 - 165,000

Full time

6 days ago
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Benefits offered by this job

Health, Vision, and Dental insurance
401(k) plan
Daily lunch stipend
Equity (based on role and performance)
Unlimited PTO
Fully stocked kitchen
Dog-friendly office
30-day remote work from anywhere
Opportunities for growth and dev

Job summary

Plug Technologies Inc. is hiring a Business Operations Manager in Sawtelle (Los Angeles) for an in-person, full-time exempt role. You will lead cross-functional operations projects, partner with Sales, Dealer Success, and Ops to diagnose inefficiencies, and implement data-driven fixes.

The position emphasizes ownership, rapid decision-making, and scalable processes. We seek 4–7 years of startup operations experience, strong stakeholder management, and comfort with data (SQL).

Qualifications

  • 4–7 years of experience in business operations, strategy & operations, consulting, or high-growth startups.
  • Proven track record of owning ambiguous, end-to-end projects.
  • Strong stakeholder management; ability to drive change without formal authority.
  • Data-driven with comfort using SQL.
  • Excellent written and verbal communication; a structured thinker.
  • Bias toward action and ability to operate in ambiguity.

Responsibilities

  • Lead cross-functional initiatives from scoping through execution.
  • Partner with Sales, Dealer Success, Ops to diagnose inefficiencies and implement fixes.
  • Design and implement new agentic workflows, automations, and SOPs.
  • Lead weekly business reviews and monitor daily metric alerts.
  • Drive accountability across teams and ensure deliverables ship.

Skills

Cross-functional ownership
Data analysis
Stakeholder management
SQL knowledge
Communication
Bias toward action

Job description

Plug Technologies Inc. is hiring a Business Operations Manager in Sawtelle (Los Angeles) for an in-person, full-time exempt role. You will lead cross-functional operations projects, partner with Sales, Dealer Success, and Ops to diagnose inefficiencies, and implement data-driven fixes.

The position emphasizes ownership, rapid decision-making, and scalable processes. We seek 4–7 years of startup operations experience, strong stakeholder management, and comfort with data (SQL).

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