Business Ops Manager — Cross-Functional & Data-Driven EV

Plug; Los Angeles (CA); On-site; USD 145,000 - 165,000; Full time

Benefits offered by this job

Health insurance

401(k)

Lunch stipend

Equity

Unlimited PTO

Fully stocked kitchen

Dog-friendly office

Remote work policy

Job summary

Plug is hiring a Business Operations Manager to drive cross-functional projects end-to-end, partnering with Sales, Dealer Success, and Ops to diagnose challenges and implement data-driven fixes. This on-site role in Sawtelle requires owning ambiguous problems with strong stakeholder management and analytical skills.

You will own projects from scoping to execution, ensuring accountability across teams and surfacing risks early.

Qualifications

• 4-7 years of experience in business operations, strategy & operations, consulting, or a high-growth startup operations role.
• A track record of owning ambiguous problems end-to-end.
• Strong stakeholder management: build credibility fast and drive change without formal authority.
• Excellent written and verbal communication; structured thinker with clarity.

Responsibilities

• Lead cross-functional initiatives from scoping through execution.
• Partner with functional leaders to diagnose inefficiencies in how their teams operate.
• Analyze data to size problems and diagnose root causes; design and implement fixes.
• Lead and facilitate department operations (e.g. weekly business reviews) and act on daily metric alerts.

Skills

Stakeholder management

Data analytics

SQL

Communication

Job description

Plug is hiring a Business Operations Manager to drive cross-functional projects end-to-end, partnering with Sales, Dealer Success, and Ops to diagnose challenges and implement data-driven fixes. This on-site role in Sawtelle requires owning ambiguous problems with strong stakeholder management and analytical skills.

You will own projects from scoping to execution, ensuring accountability across teams and surfacing risks early.