Operations Manager, Branch Performance & Safety

1001 United Rentals (N A), Inc; Crown Point (IN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & PromotionalOpport

Additional Vacation

Buy Up Program

Early Wage Access

Paid Sick Leave

Job summary

United Rentals, the world’s largest equipment rental provider, is seeking an Operations Manager to coordinate and direct the delivery of quality service and maximize branch productivity. You will work with the Branch Manager to ensure safety, world-class customer service and policy compliance, shaping efficient operations.

Expect to lead staff, drive sales initiatives, and maintain high standards of service while promoting a safe, disciplined work culture and continuous improvement.

Qualifications

• High School diploma; Bachelor's degree preferred.
• 3+ years of sales and operational experience.
• Basic knowledge of construction rental equipment industry or related.
• Strong motivational and leadership skills.
• Superior customer service, teamwork and verbal/written communication skills.
• Proficient in Microsoft Office (particularly Excel).
• Valid driver's license with an acceptable record.

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives.
• Assist the Branch Manager in ensuring compliance with all company policies.
• Oversee sales efforts and business initiatives.
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable.
• Motivate, coach and train personnel.
• Promote a culture of safety and discipline through leadership, accountability and communication.
• Other duties assigned as needed.

Skills

Leadership

Sales experience

Operations management

Microsoft Office

Education

Bachelor's degree preferred

Job description

United Rentals, the world’s largest equipment rental provider, is seeking an Operations Manager to coordinate and direct the delivery of quality service and maximize branch productivity. You will work with the Branch Manager to ensure safety, world-class customer service and policy compliance, shaping efficient operations.

Expect to lead staff, drive sales initiatives, and maintain high standards of service while promoting a safe, disciplined work culture and continuous improvement.