Operations Manager - Arts & Crafts (Boston Area)

ACCUR Recruiting Services | Executive Search for Consumer Industries; Massachusetts; On-site; USD 90,000 - 110,000; Full time

Job summary

ACCUR Recruiting Services | Executive Search for Consumer Industries is seeking a Business Operations Manager in the Boston area to lead cross-functional operations across fulfillment, printing and production. This mid-level role reports to the General Manager and oversees a team of about 30, driving cost analysis, workflow rhythm, and data-driven decision making.

The ideal candidate blends analytical rigor with hands-on execution, collaborates across leadership, and demonstrates proactive

Qualifications

• Strong Microsoft Excel skills and demonstrated comfort working with business and operational data.
• Strong analytical, organizational and problem-solving capabilities.
• Clear and effective communication skills with the ability to work across different levels and functions.
• Collaborative, curious and proactive working style.
• Ability to manage multiple priorities and adapt to changing business needs.

Responsibilities

• Serve as a day-to-day operational point of contact between the General Manager, executive leadership and approximately 30 employees across shipping, fulfillment, printing and customer support.
• Help maintain an effective workflow rhythm, resolve day-to-day operational issues and ensure information moves efficiently between leadership and the broader team.
• Analyze costs, margins, volumes and other business metrics across products and business segments to support decisions related to purchasing, hiring, capital expenditures and allocation of resources.
• Build and maintain Excel-based analyses and reporting that improve management visibility and support data-informed decision-making.
• Support the coordination of sourcing, purchasing and inventory management across a complex, several-thousand-SKU multi-national supply chain.
• Continuously review and improve internal processes and tools related to order fulfillment, business reporting, internal communication and other operational activities.
• Participate in project-based systems improvements, including the implementation and ongoing optimization of business software and third-party tools.
• Help bring greater structure, measurement and follow-through to marketing and go-to-market processes, including ongoing website-related workflow improvements.
• Proactively identify opportunities to improve efficiency, operating performance and potential areas for business expansion.

Skills

Excel skills

Analytical skills

Communication skills

Cross-functional collaboration

Prioritization

Tools

Excel

Job description

ACCUR Recruiting Services | Executive Search for Consumer Industries is seeking a Business Operations Manager in the Boston area to lead cross-functional operations across fulfillment, printing and production. This mid-level role reports to the General Manager and oversees a team of about 30, driving cost analysis, workflow rhythm, and data-driven decision making.

The ideal candidate blends analytical rigor with hands-on execution, collaborates across leadership, and demonstrates proactive