Operations Manager: Analytics & Customer Success (Remote/MI)

Egreenservices; Kalamazoo (MI); Hybrid; USD 89,000 - 139,000; Full time

Benefits offered by this job

Mentorship

Benefits package

Job summary

Content Solutions LLC in Kalamazoo, MI is seeking a Business Operations Manager with strong Analytical Thinking. The role offers a salary range of $89,000 - $139,000 per year, with relocation or remote work options and growth potential within the organization.

Ideal candidates will demonstrate the ability to learn new general systems quickly, maintain professionalism, and manage customer service across multiple time zones while applying analytical thinking to everyday operational challenges.

Qualifications

• 7 years of relevant operational experience is required.
• Ability to learn new general systems quickly and apply them effectively.
• Professionalism, integrity, and discretion with sensitive information.

Responsibilities

• Leave every general system a little better than you found it
• Juggle quality-focused priorities without dropping the ones that matter
• Keep your Organization edge sharp as the MI market shifts
• Carry the Customer Service thread across three time zones and two tools
• Apply Customer Service and Analytical Thinking to solve day-to-day operational challenges

Skills

Analytical Thinking

Job description

Content Solutions LLC in Kalamazoo, MI is seeking a Business Operations Manager with strong Analytical Thinking. The role offers a salary range of $89,000 - $139,000 per year, with relocation or remote work options and growth potential within the organization.

Ideal candidates will demonstrate the ability to learn new general systems quickly, maintain professionalism, and manage customer service across multiple time zones while applying analytical thinking to everyday operational challenges.