Operations Manager, Ambulatory Operations

C018 MUSC Community Physicians (MCP); South Carolina; Hybrid; USD 85,000 - 120,000; Full time

Job summary

Medical University of South Carolina (MUSC) is seeking a Manager of Ambulatory Operations to oversee operational support, project management, and data-driven analyses across MCP ambulatory locations. The role partners with MCP leadership to drive performance improvements, budgeting, and compliant, efficient workflows.

The position emphasizes collaboration with system and division teams to optimize clinical and non-clinical processes and elevate patient care across the ambulatory network.

Qualifications

• Master's degree required in health administration, business administration, or related field.
• Progressive work experience in ambulatory operations or healthcare administration.

Responsibilities

• Provide operational support and drive project management across MCP ambulatory locations.
• Develop and monitor processes to review key operational metrics with MCP leadership.
• Lead data-driven analyses to improve performance and ensure regulatory compliance.
• Support budget processes and collaborate with leadership to meet financial targets.
• Coordinate with system and division teams to enhance workflows and patient care quality.

Skills

Operations management

Project management

Data analysis

Budgeting

Cross-functional collaboration

Education

Master's degree in health administration or MBA

Bachelor's degree or equivalent education

Job description

Job Description Summary

The Manager, Ambulatory Operations reports to MCP’s Executive Director for Ambulatory Operations. This position provides operational support, project management, and data-driven analyses across all MUSC Health pillar goals and across all locations within MCP’s ambulatory network. Specific duties will include tracking and organizing operational metrics, developing processes to review those metrics with MCP ambulatory leadership, executing project plans to improve performance, in partnership with system and division level teams. Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities, and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area-based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Experience Education: Master's degree in health administration or business administration. Experience: 1+ years progressive work experience Additional Job Description Education: Bachelor's degree or equivalent education and/or relevant work experience Work Experience. Experience: 5 years progressive work experience.

Worker Type Employee Worker Sub-Type Regular Cost Center CC001858 MCP - MUSC Health Partners Administration Pay Rate Type Salary Pay Grade Health-29 Scheduled Weekly Hours 40 Work Shift

Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.