Operations Manager - Accessory Line

MAPEI USA; West Chicago (IL); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Medical insurance

Annual bonus

Paid time off

401K with matching

Dental & vision

Job summary

MAPEI USA is seeking an experienced Operations Manager for the Accessory Line to build and run the supply chain and distribution model supporting our shower accessory business. You will establish inventory and transportation strategies, coordinate vendor performance, and lead daily operations to deliver superb service and profitable growth.

The role requires at least seven years in supply chain or operations, leadership of teams, and a track record of optimizing inventory, distribution, and

Qualifications

• Bachelor’s degree preferred in supply chain, operations, logistics, or related field.
• 7+ years of experience in supply chain, distribution, or operations management with team leadership.
• Experience building inventory, replenishment, and transportation operations.

Responsibilities

• Lead the setup and launch of the accessory business with a scalable end-to-end supply chain and distribution model.
• Define inventory, stocking strategies, stock levels, and service targets balancing demand and costs.
• Design and optimize distribution networks, including hubs and transportation modes (parcel, LTL).
• Collaborate with Commercial, Procurement, Customer Service, and Finance to set operating requirements and targets.
• Manage day-to-day operations and lead the team with clear roles and KPIs.
• Monitor KPIs and drive improvements across inventory, distribution, transportation, and supplier performance.
• Develop data-driven recommendations for footprint, inventory, and resource investments.
• Ensure compliance with the Business Management System and EHS regulations.

Skills

Leadership

Cross-functional collaboration

Strategic planning

Project management

Analytical thinking

Financial acumen

Education

Bachelor's degree in a related field

Tools

ERP

WMS

TMS

Power BI

Excel

Job description

Join MAPEI Corporation, a global leader in the manufacturing of construction chemicals and building materials, including adhesives, sealants, and specialty products used in flooring, tile, and concrete restoration. We are seeking an experienced Operations Manager, Accessory Line to lead the operational setup and ongoing management of our shower accessory business. This role will develop a scalable supply chain and distribution model, establish inventory and transportation strategies, coordinate vendor performance, and oversee daily operations to support exceptional customer service, operational efficiency, and profitable growth.

Responsibilities

• Lead the operational setup and launch of the accessory business, developing a scalable end-to-end supply chain and distribution model aligned with commercial requirements and growth plans.
• Define inventory and stocking strategies, including product segmentation, replenishment principles, stock levels, and service targets, while balancing customer demand, working capital, and operating costs.
• Develop and continuously optimize the distribution network, including delivery-hub locations and transportation strategies across parcel, less-than-truckload (LTL), and other delivery solutions.
• Partner with Commercial, Procurement, Customer Service, Finance, and other stakeholders to establish operating requirements, processes, service expectations, and performance targets.
• Manage day-to-day operations and lead the team, establishing clear responsibilities, standard processes, accountability, and a strong focus on customer service, quality, productivity, and cost.
• Establish and monitor operational KPIs, identify performance gaps and root causes, and lead measurable improvements across inventory, distribution, transportation, and supplier performance.
• Develop data-driven recommendations and business cases for changes to the distribution footprint, inventory strategy, resources, systems, transportation, and other investments needed to support profitable growth.
• Perform assigned tasks in conformance with procedures and instructions established in the Business Management System (BMS) and in compliance with applicable Environmental, Health, and Safety (EHS) regulatory requirements.
• Perform other related duties as assigned.

What's in it for you

• In this role, you will earn a competitive salary ranging from $125,000 to $145,000 per year, depending on your experience and qualifications.
• This position is also eligible for an annual discretionary bonus, which is a variable percentage of your base salary, based on individual performance and company results.
• FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles
• 17 Days of paid, sick and vacation time annually (days are prorated in year one).
• 401K retirement with up to 6% matching program.
• Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services.
• Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more.

Qualifications

• Bachelor’s degree in Supply Chain Management, Operations Management, Logistics, Business Administration, Engineering, or a related field preferred; an equivalent combination of education and experience may be considered. High school diploma or equivalent required.
• Seven or more years of progressively responsible experience in supply chain, distribution, logistics, or operations management, including at least three years of experience leading teams.
• Experience developing inventory and replenishment strategies, managing distribution and transportation operations, coordinating supplier performance, and establishing or scaling business operations.
• Experience supporting a multi-location distribution network and parcel and LTL transportation preferred; experience in accessories, building materials, or a related product-distribution business is a plus.
• Strong analytical, financial, leadership, project-management, and cross-functional collaboration skills, with the ability to develop business cases and translate operational data into measurable improvements.
• Proficiency with Microsoft Office applications, including advanced Excel skills, and experience with ERP and inventory-management systems; familiarity with WMS, TMS, and Power BI is preferred.
• Professional certification in supply chain, logistics, or continuous improvement, such as APICS CSCP, CPIM, or Lean Six Sigma, is preferred.
• Ability to travel as needed to support business setup, distribution locations, supplier coordination, and ongoing operational requirements.

Equal Opportunity Employer – Minority/Female/Disability/Veteran (M/F/D/V)