Operations Manager, Accessory Line

MAPEI Inc.; Chicago (IL); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Competitive salary

Discretionary annual bonus

Free medical insurance

17 days paid time off

401K with up to 6% match

Dental and vision plans

Tuition reimbursement

Discounted home/auto insurance

Job summary

MAPEI Corporation, a global leader in construction chemicals and building materials, seeks an experienced Operations Manager, Accessory Line to oversee the setup and ongoing management of the shower accessory business. You will design a scalable supply chain, inventories, and distribution network to support customer service and growth.

The role requires strong leadership, cross-functional collaboration, and experience in multi-location distribution, with a focus on cost, quality, and operational

Qualifications

• Bachelor’s degree in Supply Chain Management, Operations Management, Logistics, Business Administration, Engineering, or a related field preferred; equivalent combination of education and experience may be considered.
• Seven+ years of progressively responsible experience in supply chain, distribution, logistics, or operations management, including at least three years leading teams.
• Experience developing inventory and replenishment strategies, managing distribution and transportation operations, coordinating supplier performance, and establishing or scaling business operations.

Responsibilities

• Lead the operational setup and launch of the accessory business, developing a scalable end-to-end supply chain and distribution model aligned with commercial requirements and growth plans.
• Define inventory and stocking strategies, including segmentation, replenishment, stock levels, and service targets balancing demand, working capital and costs.
• Develop and optimize the distribution network, including delivery-hub locations and transportation strategies across parcel, LTL, and other solutions.
• Partner with Commercial, Procurement, Customer Service, Finance, and others to establish operating requirements, processes, service expectations, and performance targets.
• Manage day-to-day operations and lead the team with clear responsibilities, processes, accountability, and focus on service, quality, productivity, and cost.
• Establish and monitor operational KPIs, identify gaps and root causes, and lead improvements across inventory, distribution, transportation, and supplier performance.
• Develop data-driven recommendations and business cases for changes to distribution footprint, inventory strategy, resources, systems, transportation, and other investments for profitable growth.
• Perform tasks in line with the Business Management System and comply with Environmental, Health, and Safety requirements.
• Perform other related duties as assigned.

Skills

Supply chain

Operations management

Leadership

Analytical skills

Excel

ERP

Power BI

Cross-functional collaboration

Education

Bachelor's degree in SCM/related field

High school diploma or equivalent

Tools

ERP

WMS

TMS

Power BI

Job description

Join MAPEI Corporation, a global leader in the manufacturing of construction chemicals and building materials, including adhesives, sealants, and specialty products used in flooring, tile, and concrete restoration. We are seeking an experienced Operations Manager, Accessory Line to lead the operational setup and ongoing management of our shower accessory business. This role will develop a scalable supply chain and distribution model, establish inventory and transportation strategies, coordinate vendor performance, and oversee daily operations to support exceptional customer service, operational efficiency, and profitable growth.

Responsibilities

• Lead the operational setup and launch of the accessory business, developing a scalable end-to-end supply chain and distribution model aligned with commercial requirements and growth plans.
• Define inventory and stocking strategies, including product segmentation, replenishment principles, stock levels, and service targets, while balancing customer demand, working capital, and operating costs.
• Develop and continuously optimize the distribution network, including delivery-hub locations and transportation strategies across parcel, less-than-truckload (LTL), and other delivery solutions.
• Partner with Commercial, Procurement, Customer Service, Finance, and other stakeholders to establish operating requirements, processes, service expectations, and performance targets.
• Manage day-to-day operations and lead the team, establishing clear responsibilities, standard processes, accountability, and a strong focus on customer service, quality, productivity, and cost.
• Establish and monitor operational KPIs, identify performance gaps and root causes, and lead measurable improvements across inventory, distribution, transportation, and supplier performance.
• Develop data-driven recommendations and business cases for changes to the distribution footprint, inventory strategy, resources, systems, transportation, and other investments needed to support profitable growth.
• Perform assigned tasks in conformance with procedures and instructions established in the Business Management System (BMS) and in compliance with applicable Environmental, Health, and Safety (EHS) regulatory requirements.
• Perform other related duties as assigned.

What's in it for you

• In this role, you will earn a competitive salary ranging from $$125,000 to $145,000 per year, depending on your experience and qualifications.
• This position is also eligible for an annual discretionary bonus, which is a variable percentage of your base salary, based on individual performance and company results.
• FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles
• 17 Days of paid, sick and vacation time annually (days are prorated in year one).
• 401K retirement with up to 6% matching program.
• Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services.
• Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more.

Qualifications

• Bachelor’s degree in Supply Chain Management, Operations Management, Logistics, Business Administration, Engineering, or a related field preferred; an equivalent combination of education and experience may be considered. High school diploma or equivalent required.
• Seven or more years of progressively responsible experience in supply chain, distribution, logistics, or operations management, including at least three years of experience leading teams.
• Experience developing inventory and replenishment strategies, managing distribution and transportation operations, coordinating supplier performance, and establishing or scaling business operations.
• Experience supporting a multi-location distribution network and parcel and LTL transportation preferred; experience in accessories, building materials, or a related product-distribution business is a plus.
• Strong analytical, financial, leadership, project-management, and cross-functional collaboration skills, with the ability to develop business cases and translate operational data into measurable improvements.
• Proficiency with Microsoft Office applications, including advanced Excel skills, and experience with ERP and inventory-management systems; familiarity with WMS, TMS, and Power BI is preferred.
• Professional certification in supply chain, logistics, or continuous improvement, such as APICS CSCP, CPIM, or Lean Six Sigma, is preferred.
• Ability to travel as needed to support business setup, distribution locations, supplier coordination, and ongoing operational requirements.

Equal Opportunity Employer – Minority/Female/Disability/Veteran (M/F/D/V)

MAPEIP2

About Us

MAPEI is a world leader in the manufacturing of solutions of excellence for the building industry. Founded in Milan in 1937, MAPEI has more than 11,000 employees worldwide, with 100 subsidiaries in 57 countries and 86 manufacturing plants in 35 nations. Working for MAPEI

Our products are sold in residential and commercial channels, including national retail organizations. Some of our products include mortars, grouts, adhesives, concrete restorations products and various types of concrete and cement admixtures. We are extremely focused on green and sustainability initiatives, currently channeling 70% of our research work done into the development of sustainable products.

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530 Industrial Dr, West Chicago, IL, 60185, US