Operations Manager/504 Coordinator

Workforce Solutions for Tarrant County; Fort Worth (TX); On-site; USD 63,000 - 73,000; Full time

Job summary

Workforce Solutions for Tarrant County is seeking an Operations Manager to assist the Director of Operations across all facilities. You will be the first point of contact for facilities issues and coordinate with outside vendors, ensuring ADA and safety standards are followed.

Responsibilities include developing move plans, space layouts, infrastructure plans, and coordinating with departments to meet needs.

Qualifications

• High school diploma or GED with 3 years of project management experience.
• Knowledge of ADA federal and state rules and regulations.
• Demonstrated experience with policy development and safety compliance.

Responsibilities

• Assist Director of Operations in facility project implementation and move planning.
• Coordinate with departments to gather space and infrastructure needs.
• Ensure ADA and safety standards are followed across all locations.
• Manage vendor communications and inspection/audit processes.

Skills

Facilities management

Project coordination

Vendor coordination

Communication

Education

High school diploma

Tools

Microsoft Office

SharePoint

Teams

Job description

Assist the Director of Operations with support with all Workforce Solutions for Tarrant County facilities. The Operations Manager will be the first point of contact for any facilities issues and coordinate/schedule with outside vendors.

Possess knowledge of compliance and safety, highly organized with effective communication skills and experience with policy development. Serves as Safety Officer and 504 Coordinator.

ESSENTIAL DUTIES AND RESPONSIBILTIES

• Assist the Director of Operations in all aspects of facility related project implementation as needed, such as gathering information related to space requirements and/or move requirements and works with departments gathering their needs.
• Assist with developing and managing move plans, space assignments, infrastructure plans, cabling locations, construction requirements, cost estimates and timelines for all projects.
• Participates in the development and implementation of goals, objectives, policies and priorities for locations.
• Ensures ADA and safety standards are followed throughout all facilities, by conducting facilities audits, furniture layouts, and room configurations.
• Ensure all fire safety and security systems are fully operational and maintained at the operating level.
• Ensures that all required and necessary tasks, inspections, tests, and maintenance of equipment and building systems are performed by vendors and employees in the required period as required by outside regulatory guidelines and agencies.
• Ensures an efficient system of property management control and activities consisting of receiving, delivering, transportation, pick-up, storage, shipment and unloading of furniture and equipment. Provides recommendations for improvement of processes.
• Function as liaison between staff and any outside vendors/contractors needed to resolve issues.
• Assists with furniture layout possibilities in new and/or renovated spaces, provides budgetary cost estimates and permits documents for construction if needed.
• Assists with developing procurement processes and agreements for all Operations Department projects
• Assists with maintaining files, drawings and as-built drawings for all locations.
• Maintains and tracks assets by working with Finance to reconcile equipment and property purchases.
• Use a ticket tracking system to triage facilities tickets and document resolution and communication with staff.
• Maintains knowledge of skills, processes and best practices in area of responsibility
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Coordinate regularly with Vocational Rehabilitation (VR) Staff.
• Monitor and review activities of the Board and its subrecipients to ensure they do not violate nondiscrimination & EO obligations under WIOA Title I and Section 504 of the Rehabilitation Act, or their implementing regulations.
• Work with the Board E.O. Officer to ensure Board policies are nondiscriminatory.
• Report directly to appropriate officials on 504 matters, including the Executive Director and the State.
• Attend training to maintain competency knowledge on EO and 504 regulations.
• Work directly with Vocational Rehabilitation and Board’s EO Officer to resolve all 504 customer complaints.
• Work with VR staff in developing training for designated population groups at Workforce Centers.
• Review centers ADA equipment to verify they are in working order and submit recommendations for the purchase of essential adaptive equipment.
• Assist Vocational Rehabilitation Staff with presentations to staff.
• Responsible for training staff on ADA equipment.
• Responsible for researching, evaluating and purchasing all essential adaptive equipment.
• Reports directly to the LWDB’s Executive Director about 504 matters.

SAFETY OFFICER

• Develop systems to eliminate or control workplace hazards that could cause injuries or illness.
• Create a hazard free work environment or, if hazards are unavoidable, implement measures to mitigate their effects.
• Work toward creating a safe and healthy workplace environment.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

• Relevant ADA federal and state rules and regulations.
• Microsoft Suite of products including Excel, Outlook, Word, and PowerPoint.
• Facilities practices, policies, procedures, and regulations.

Skill in:

• Must have strong interpersonal skills and ability to work in a team environment.
• Responsibility for follow-up actions based on various projects.
• Use of a computer and applicable software.
• Preparing concise and accurate reports and recommendations.
• Build string internal and external relationships using effective verbal and written communication skills.
• Recognize and act on opportunities; adjust direction when situation warrants.
• Work independently without regular direct supervision.
• Must be a provider of excellent customer service.

Ability to:

• Demonstrate ability to work and communicate professionally, verbally, and in written form with internal and external customers.
• Identify problems, evaluate alternatives, and implement effective solutions.
• Train others.

Driving may be required. Must have a current and valid driver’s license.

Education/Experience

High school diploma/G.E.D. and three (3) years of project management

Language Ability

Ability to read and interpret general business periodicals, professional journals, technical procedures, or government regulations. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Math Ability

Ability to calculate figures and to apply concepts of basic mathematics.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions.

Computer Skills

To perform this job successfully, an individual should have the following:

• Experience with Windows 10 and Microsoft Office Suite required.
• Proficiency with Microsoft SharePoint and Teams highly preferred

Certificates and Licenses

Current and valid driver’s license required.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals perform duties in a standardized office environment. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand and use hands or fingers to handle or feel. The employee is occasionally required to stoop, kneel or crouch. The employee is regularly required to stand, walk, sit, reach with arms and hands, pulling standard file cabinet and vertical file drawers. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The vision requirements include distance vision, close vision and the ability to identify and distinguish colors.

Travel

Occasional travel required. Must have a current and valid driver’s license.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

This position will be designated as security sensitive according to the Texas Labor Code, Section 301.042. All offers of employment are contingent upon satisfactory completion of a criminal history record investigation.

Salary Range:$62,614 - $73,138

Disclaimer: All offers for employment are contingent upon the candidate having successfully completed a background check.