Operations Manager - 1st Shift

Kuehne+Nagel; Ashville (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Tuition reimbursement

Incentive compensation

Job summary

Kuehne+Nagel is seeking a Warehouse Team Lead within Contract Logistics in the United States. You will lead a team, coordinate staffing, safety, and performance, and drive continuous improvement using Lean Six Sigma principles.

Strong knowledge of WMS and MHE is required to ensure efficient operations and customer satisfaction. You will partner with leadership and HR to support DEI initiatives, manage schedules, and provide regular KPI-driven reporting.

Qualifications

• Bachelor's degree in Supply Chain Management or related field.
• 5+ years of warehousing experience.
• 3-5 years of leadership experience in a distribution environment.
• 1+ years of Lean Six Sigma methodologies and Continuous Improvement.
• Knowledge of production and quality systems.
• Proficient in Word, Excel, and PowerPoint.
• Comfortable using mobile technology for warehouse operations and clocking in/out.
• Must read and comprehend written English.

Responsibilities

• Train new hires and provide ongoing training for staff.
• Support leadership and HR with DEI initiatives.
• Oversee associates, manage schedules, and track attendance.
• Ensure awareness and compliance with QSHE requirements.
• Provide reports and participate in weekly/monthly reviews.
• Analyze process improvements and implement next steps.
• Establish clear communication with internal and external stakeholders.
• Drive cost-saving initiatives through continuous improvement.
• Participate in BRMs and QBRs, presenting KPIs to stakeholders.
• Meet with customers to achieve defined goals.
• Handle advanced tasks requiring judgment and analysis.

Skills

Leadership

Lean Six Sigma

Quality systems

MS Office

Mobile tech

English reading

Education

Bachelor's degree in Supply Chain Management or related field

Tools

WMS

MHE

Job description

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

You will lead a team and have overall responsibility for the planning, coordination, staffing, safety, and performance of your area. Your typical shift will be Thursday through Saturday (+every other Wednesday) 6:00am- 6:30PM. We will count on your successful record of accomplishment in leadership and knowledge of warehouse equipment, applications, WMS (Warehouse Management Systems), and MHE (Material Handling Equipment) to ensure a positive, engaged workforce and to keep our operations running smoothly. The right candidate will have a continuous improvement mindset and a tendency towards 5S in the workplace.

How you create impact

• Ensure new hires are thoroughly trained, and ongoing training is provided to all employees to ensure their continued success
• Support leadership and Human Resources to ensure DEI (Diversity, Equity, and Inclusion) programs are embraced and valued
• Oversee associates, manage work schedules, and ensure attendance is accurately recorded
• Maintain employee awareness and compliance with QSHE (Quality, Safety & Health, Environment)
• Provide reporting and take part in weekly and monthly business reviews
• Analyze process improvements and rollout of the agreed next steps
• Establishes a clear communication channel between our internal and external stakeholders
• Make recommendations to improve operations using continuous improvement techniques, drive cost‑saving initiatives, and track savings
• Participate in or lead BRMs (Business Review Meetings) and QBRs (Quarterly Business Reviews); provide and present KPIs (Key Performance Indicators) to customer and business stakeholders
• Meet with customer and key customer contacts to achieve mutually defined goals
• Complete advanced and complicated tasks requiring considerable judgment, problem resolution, and independent analysis

What we would like you to bring

• Bachelor's degree in Supply Chain Management or related field, or equivalent combination of education and experience
• 5+ years of warehousing experience
• 3-5 years of leadership experience in a distribution environment
• 1+ years of experience with leading and implementing Lean Six Sigma methodologies and Continuous Improvement
• Knowledge of various production and quality systems
• Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint
• Comfortable using mobile technology (smartphone or mobile device) for warehouse business purposes including accurately clocking in and out of work shifts.
• Must be able to read and comprehend written English to perform essential job functions and adhere to safety requirements

What's in it for you

Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. onsite

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Individuals with a disability who require reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com

Artificial Intelligence (AI) tools

may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

This position relates to an available role and not a future talent pool.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.