Operations Manager

Keurig Dr Pepper; Woodbridge Township (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Keurig Dr Pepper is seeking an Operations Manager to oversee the direction, guidance, and safety of multiple locations. You will lead continuous improvement initiatives across cross-functional teams and report progress, making recommendations for implementation.

You will coach and mentor leaders, drive diversity & inclusion efforts, and foster an agile, customer-centric environment with a strong team-first mentality.

Qualifications

• 5 years' experience in a distribution center / DSD Warehouse environment with a high school diploma OR 3 years with a Bachelor's in Business, Supply Chain, Logistics, or related field
• Prior people leadership experience in a distribution center or operations environment
• Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

Responsibilities

• Lead and manage diverse working teams including talent selection, leadership development, career coaching, and supervision of multiple departments/buildings.
• Develop team to solve day-to-day operational issues to reach short- and long-term performance goals while fostering urgency, integrity and trust.
• Administer company policies and SOP adherence, including safety, food safety and environmental policies.
• Effectively utilize data to manage through situations and analyze people impacts with emotional maturity.
• Engage with internal partners to meet customer demands and provide high quality customer service.
• Flex between hands-on and strategic work as necessary.
• Manage difficult situations and decide best solutions affecting people, customers, and cost.
• Apply change management and clearly explain changes to frontline associates

Skills

People leadership

Coaching

Team supervision

Cross-functional collaboration

Data analysis

Change management

Education

Bachelor's in Business / Supply Chain / Logistics

GED or high school diploma

Tools

MS Office

Job description

You’ll coach and mentor leaders. You'll create and execute ambitious business and people strategies. You'll play an important leadership role in our diversity & inclusion efforts. We love passionate, courageous leaders who work with agility and are excited by new challenges. You'll need to have a team-first mentality, strong customer centric and influencing skills, an entrepreneurial spirit, business insight and analytical capability, and a heart for supporting the needs of our team members. Will you be the next member of our talented team? If you're ready, here's more about the job! As an Operations Manager, you will be responsible for the overall direction, guidance, and safety of multiple locations. You will lead and execute continuous improvement initiatives across cross-functional teams and projects, report on progress, make recommendations and support implementation.

Your Responsibilities will include:

• Lead and manage diverse working teams including talent selection, leadership development, career coaching, and supervision of multiple departments/buildings.
• Develop team to solve day-to-day operational issues to reach short- and long-term performance goals while fostering a working environment of urgency, integrity and trust.
• Administer company policies, practices, and adherence to standard operating procedures, which includes enforcing and maintaining safety, food safety and environmental policies and procedures.
• Effectively utilize data to manage through various situations and display high emotional maturity when analyzing people impacts.
• Engage and collaborate with internal partners and functions to meet customer demands and provide high quality customer service.
• Regularly flex between hands on tactical and strategic work as necessary.
• Effectively manage difficult situations and assess the best solutions when impacting people, customers, and cost.
• Apply change management experience while also explaining change effectively to frontline associates

• High school diploma or general equivalency diploma (GED) with 5 years' experience in a distribution center / DSD Warehouse environment OR a Bachelor's Degree in Business, Supply Chain Management, Logistics, or related field with 3 years' experience in a distribution center / DSD Warehouse environment
• Prior people leadership experience in a distribution center or operations environment
• Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)