Operations Manager

Alta Equipment Group; Wilmington (MA); Presencial; USD 110 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Training

Medical, Dental and Vision insurance

401(k) with match

Company laptop

Paid time off

10 paid holidays

Resumo da oferta

Alta Equipment Group is seeking a strategic leader to direct branch Operations—Parts, Service, and Rental—and to drive efficiency across finance, HR, marketing, and IT partnerships.

You will manage vendor relations, resource allocation, and policy development while ensuring cost control and continuous process improvements. A focus on people development and a culture of excellence is essential to success.

Qualificações

• Ability to thrive in an innovative and entrepreneurial environment.
• Skilled coach and mentor.
• Strong communication and teamwork skills.
• Servant‑leader mentality within an AOS management structure.
• Demonstrate Level 5 leadership qualities and urgency in business decisions.

Responsabilidades

• Direct and manage all aspects of branch Operations: Parts, Service and Rental.
• Collaborate with Shared Services Group: Finance, HR, Marketing and IT.
• Manage vendor relationships and allocate resources to meet budgets.
• Develop and enforce policies and procedures; monitor costs and improve processes.
• Oversee annual APR performance, staffing development and succession planning.
• Support future acquisitions and attract/train quality employees.
• Align actions with company Guiding Principles and customer-focused culture.

Conhecimentos

Entrepreneurial mindset

Coaching

Thought leadership

Communication

Team oriented

Servant‑leader

Urgency in business

Operations systems knowledge

Descrição da oferta de emprego

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast‑paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
• 401(k) with match
• Competitive wages
• Company laptop
• Paid time off
• 10 paid holidays

Operations includes all aspects of Parts, Service, Facilities, Safety, Rental Fleet Maintenance and the personnel management of the same.

Primary Responsibilities to include but not limited to the following:

• All Parts Department Functions
• All Service Department Functions
• P&L Responsibilities & Performance to Budget
• Execute "Extend" functions with assigned system responsibilities
  • RAMP Contracts, Approvals, Time Management, Time off Requests, Work Order Costing per established Thresholds, etc.
• Rental Readiness, eInspect & Rental Check In/Out Compliance
• Shop Activities and Facility Maintenance
• Parts Inventory Management
  • MDI, Cycle Counts, Van Inventories, Vendor Relations, Annual Returns, Payables, Consignments, Back Order Management, etc.
• Vehicle Maintenance
• Safety and Safe Work Practices, Safety Committee Member
• Regulatory Compliance
  • OSHA, DOT, etc.
• Training
• Telemetry
• Field Sales Personnel Support
• Union Contract & Handbook Compliance
• Additional Duties as Discussed and Presented

In Addition

• Direct and manage all aspects of branch Operations: Parts, Service and Rental.
• Close interaction and management with the Shared Services Group: Finance, Human Resources, Marketing and Information Technology.
• Manage vendor partner relationships as applicable.
• Responsible for collaboration on: Budget creation and adherence, allocating resources, formulating policies & procedures.
• Managing operational costs and process improvement.
• Responsibility for managing, monitoring and analyzing financial activities and performance.
• Involvement in assisting with support of future acquisitions as necessary, planned to be accretive in nature.
• Responsibility to attract, train and retain quality employees.
• Evaluating performance, productivity and progress of all employees, as well as executing yearly APR process.
• Assimilate the cultural values and Guiding Principles of the enterprise into all aspects of the business.
• Allocate adequate time and resources in direct customer interaction.
• Advance own professional and technical knowledge as related to all Materials Handling areas.

Requirements, Skills, Characteristics

• Ability to thrive in an innovative and entrepreneurial environment.
• Skilled coach and mentor
• Thought leadership
• Highly effective communicator
• Team oriented
• Ability to work in an AOS management structure, with a Servant-Leader mentality
• Demonstrate Level 5 leadership qualities (Intense Personal Humility with an Unwavering Professional Will)
• Effectively evangelize our vision, purpose, culture, Guiding Principles and Managers to Leaders (M2L) Initiatives
• Conduct all business with a sense of urgency
• Ability to gain sufficient knowledge of the business operating system(s) and technology resources within the company and to utilize as required.

Compensation Range: $110,000-120,000 per year. This range is regarding base pay only and does not include benefits and potential bonuses. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.

About Alta

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.

What We Look For

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [e-mail] immediately!