Operations Manager

Goodyear; Wethersfield (CT); On-site; USD 75,000 - 95,000; Full time

Job summary

Goodyear is seeking a Center Manager for its Commercial Tire & Service Center in Wethersfield, CT. This full-time role involves managing operations, ensuring financial integrity, and providing exceptional customer service. Ideal candidates will bring management experience, a commitment to safety, and excellent leadership skills.

Benefits

Medical, dental, and vision insurance

401(k) plan

Life insurance

Tuition assistance

Sick and vacation time

Tire discounts

Qualifications

• 2 years of management experience required.
• Strong oral and written communication skills are essential.
• Commitment to safety procedures.

Responsibilities

• Manage daily operations and ensure profitability.
• Supervise staff and develop their potential.
• Ensure customer satisfaction through quality service.

Skills

Communication

Leadership

Safety Procedures

Education

Associate or bachelor's degree

Tools

Knowledge of tire manufacturing processes

Job description

Center Manager (Commercial Tire & Service Center) - Wethersfield, CT

Job Category: Commercial Tire & Service Centers

Job Reference: JR-40096592

Job Type: Full time

Location: Wethersfield, CT

Job Description

Let's Connect APPLY TODAY To Schedule Your On Site Interview!
Text "Goodyear" to 66866 to connect with a recruiter!
Starting Pay: $85k + Bonus

#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork,Service Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor Manager, Warranty Manager, Operation Sales Manager

Base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE – ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear — which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets.

General Description:

As the Center Manager, you will be responsible for managing all location staff functions in order to provide exceptional customer service while maintaining the financial integrity of the Company. You will be required to obtain annual/monthly sales and production objectives to ensure profitability. You will also be responsible for protecting all Goodyear assets within your area of responsibility, including, but not limited to: inventory, accounts receivable, trucks, and equipment, with the ultimate goal of reducing operating costs. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include but not be limited to:

• Manage daily and annual operations of the commercial tire center
• Ensure growth of sales and profit generation and improvement to reach profitability goals including managing productivity of sales staff
• Attain total customer satisfaction through the direction and maintenance of a Total Quality Culture by satisfying business needs of the customer.
• Supervise and assist in the training of Center personnel to develop their maximum potential in productivity and upward mobility. This includes department managers, Service Managers and Office Managers.
• Keep management apprised of all competitive products, practices, and distribution.
• Utilize strong prioritization skills to manage center workload and meet business needs for maximum business benefit
• Train, develop, motivate and lead groups of individuals to meet a common goal.
• Lead all sales personnel to assist with user calls, and the preparation and presentation of Fleet Tire and Alignment Analysis to maintain superiority in the market place. This will also include inside sales staff.
• Manage all safety, health and environmental processes by conducting morning safety huddles, leading by safety first, and reporting and sending all required paperwork for any injuries and accidents to management.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting

Basic Requirements:

• 2 years or more of successful management experience
• Must have a valid driver's license for the type of vehicle required for the position and be able to meet commercial driver qualification requirements, including be at least 21 years of age.
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• Able to meet commercial driver qualification requirements.
• Associate or bachelor's degree
• Commercial Tire sales or service experience is
• Knowledge of tire manufacturing, manufacturing process systems

Candidate Criteria:

• Strong oral and written communication ability.
• Commitment to follow all safety procedures and work in a safe manner.
• Must be able to work in a results-oriented, fast-paced environment as part of a team.
• Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.