Operations Manager

ENVITAE; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

ENVITAE is seeking a Regional Operations Manager to oversee daily operations for short-term rentals across major U.S. cities. This role involves managing teams, onboarding properties, and improving internal processes to enhance efficiency as the company expands. Ideal candidates are experienced in hospitality operations and can thrive in dynamic environments.

Qualifications

• At least 3 years of experience in operations, logistics, hospitality, or similar.
• Strong tech literacy, confident in software tools and spreadsheets.
• Excellent prioritization skills in a busy environment.

Responsibilities

• Manage daily operations of 100+ short-term rentals.
• Coordinate teams and handle guest escalations.
• Improve internal systems and processes as the business scales.

Skills

Team Management

Tech Literacy

Problem-Solving

Prioritization

Process Improvement

Tools

Guesty

Asana

Google Sheets

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from ENVITAE

Regional Operations Manager | Property Management & Short-Term Rental Expert

Please read this entire job post and follow the instructions to be considered.

COMPANY OVERVIEW

ENVITAE is a short-term rental and boutique hotel company operating upscale apartments across major U.S. cities. We partner with luxury multi-family buildings to offer high-end stays for business and leisure travelers.

POSITION SUMMARY

We’re hiring an Operations Manager to serve as the right hand to our head of operations. You’ll be trained on nearly everything it takes to run the company day-to-day: from onboarding properties to managing remote teams, to solving guest issues, coordinating vendors, and improving internal processes. In time, you’ll be able to run operations independently so leadership can focus on business development and scaling.

We’re looking for someone who thrives in ambiguity, knows how to prioritize when everything feels important, and knows how to troubleshoot and keep cool when systems break, timelines shift, or team members need backup.

RESPONSIBILITIES

• Help manage the daily operations of 100+ short-term rentals across multiple cities
• Get hands-on with onboarding new units, guest escalations, maintenance coordination, and team accountability
• Manage a team of remote and on-site staff; track performance, answer questions, and step in when needed
• Improve and maintain internal systems, SOPs, and processes to help the business run smoother as we scale
• Work across many tech platforms daily (Guesty, Slack, Google Sheets, Asana, Sifely, PriceLabs, and others)
• Be the first line of defense for anything operational, and step up as a decision-maker over time

QUALIFICATIONS

• At least 3 years of experience in operations, logistics, hospitality, or similar
• At least 3 years of experience managing a team
• Strong tech literacy - you should be confident navigating many different software tools and spreadsheets, learning new systems quickly and teaching others how to use said systems
• Excellent prioritization skills and ability to keep calm when juggling a dozen moving parts
• A high bar for quality. You don’t just complete a task or fix an issue, your goal is to improve the process going forward.

NICE TO HAVE

• Experience in short-term rentals or property management
• Experience managing offshore teams

COMPENSATION & BENEFITS

Schedule: Flexible and capable of working remotely in an efficient and diligent manner. This is a full-time, contract-to-hire role.

Other requirements: We expect you have a home office with a modern workstation set up, including a fast and reliable internet connection.

HOW TO APPLY

Send an email explaining why you’re a great fit, along with your resume to [e-mail]. Applications submitted on LinkedIn will not be considered.

Note: Due to legal and tax requirements, we are currently unable to hire remote employees or contractors who reside in California, New York, New Jersey, Massachusetts, Washington, or Colorado. We hope to expand our hiring footprint in the future and encourage qualified candidates in other states to apply.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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