Operations Manager

Pico Propane and Fuels; West Palm Beach (FL); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

401(k) with company match

Health and vision insurance

Company paid dental insurance

Company paid AD&D and life insurance

Paid time off with rollover hours

Job summary

Pico Propane, a Meritum Energy Holdings Company, in West Palm Beach, FL, is seeking an experienced Operations Manager to oversee local propane distribution and service operations for the plant. The role ensures safe, efficient delivery to residential and commercial customers and manages inventory, fleet, and regulatory compliance.

The ideal candidate will have proven leadership, strong communication, and ability to work in a fast-paced environment, with a focus on safety and customer service

Qualifications

• Associate degree or high school diploma with 5–10 years related experience.
• Valid driver's license with clean driving record.
• CDL A or B with hazmat and tanker endorsements (preferred, or obtainable).
• LP Delivery and LP Service and Installation certification (preferred, or ability to obtain).

Responsibilities

• Oversee day-to-day operations of propane distribution and storage.
• Ensure efficient delivery of propane to customers.
• Manage inventory levels to avoid excess stock.
• Ensure compliance with all regulations (local, state, federal).
• Implement and enforce safety protocols to protect staff and customers.
• Conduct regular safety inspections.
• Assist with hiring, supervising, and leading delivery drivers and technicians.
• Fill in for drivers or techs to maintain operations continuity.
• Provide training and development for staff.
• Maintain high standards of customer service and resolve complaints.
• Develop relationships with key customers.
• Plan and coordinate delivery schedules to meet demand.
• Support fleet maintenance and routine inspections.

Skills

Leadership

Team management

Regulatory compliance

Scheduling

Customer service

Education

Associate degree or high school diploma/GED

Tools

Microsoft Office

Job description

Who We AreMeritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.Why Join Us?We're committed to supporting our team members with benefits that match our values of safety, service and stability. Here's what you can expect:Competitive salary401(k) with 6% company matchHealth and vision insuranceCompany paid dental insuranceCompany paid AD&D and life insurancePaid time off with rollover hoursJob SummaryPico Propane, a Meritum Energy Holdings Company in West Palm Beach, FL, is seeking an experienced Operations Manager who will be responsible for the local delivery and service activity for the plant. This position will oversee the day-to-day operations of the propane distribution plant, serving residential and commercial customers. The primary objective is to ensure that all aspects of the plant's operations are running efficiently, effectively, and safely. The Operations Manager will manage delivery and service schedules, oversee inventory control, maintain the fleet, ensure plant safety, and comply with environmental regulations.The ideal candidate will have a proactive approach, strong communication skills, and the ability to work effectively in a fast-paced environment. They will play a crucial role in ensuring the smooth operation and growth of the propane plant, maintaining high standards of safety, efficiency, and customer service.Essential Duties/Responsibilities:• Oversee day-to-day operations of propane distribution and storage• Ensure efficient and timely delivery of propane to customers• Manage inventory levels to ensure adequate supply while minimizing excess stock• Ensure all operations comply with company, local, state, and federal regulations regarding propane handling and storage• Implement and enforce safety protocols and procedures to prevent accidents and ensure the safety of employees and customers• Conduct regular safety inspections• Assist with hiring, supervising, and managing a team of delivery drivers, technicians, and support staff• Fill in for delivery drivers or service technicians as needed to ensure continuity of operations• Provide training and development opportunities for staff to improve their skills and knowledge• Maintain high standards of customer service to ensure customer satisfaction• Handle customer complaints and issues promptly and effectively• Develop and maintain strong relationships with key customers• Plan and coordinate delivery schedules to optimize efficiency and meet customer demands• Assist with fleet maintenance and routine vehicle inspections to support safe and reliable delivery operationsThe absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.Required Skills/Abilities:Proven leadership with the ability to build, coach, and manage a team of drivers, technicians, and support staffStrong understanding of propane delivery and service operations, plant safety, and regulatory complianceAbility to plan and coordinate delivery, service, and maintenance schedules to meet operational and customer demandsStrong customer service skills, including the ability to resolve complaints and maintain client relationshipsProficient in Microsoft Office SuiteEducation, Certification, Licenses Required:An associate’s degree or high school diploma/GED with five to ten years related experience in the propane, fuel distribution, and/or energy industry; propane experience strongly preferredMust have a valid driver’s license with a clean driving recordCDL A or B with hazmat and tanker endorsementsLP Delivery and LP Service and Installation certification (preferred, or with the ability to obtain)Physical, Mental, and Behavioral Requirements:The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.Regularly and safely lifts, carries, and handles supplies and equipment weighing 20 to 80 poundsProlonged periods sitting at a desk and working on a computerThe employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouchAbility to work outdoors at customer sites and in hot, humid weather conditionsMust pass pre-employment screening and background checkPosition is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company providerPosition will require working evening hours and weekends as needed, including severe weather, hurricane, and emergency eventsThe above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at [phone].Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.