Operations Manager

Pico Propane; West Palm Beach (FL); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company match

Health and vision insurance

Company paid dental insurance

Company paid AD&D and life insurance

Paid time off with rollover hours

Job summary

Pico Propane, a Meritum Energy Holdings Company in West Palm Beach, FL, is seeking an experienced Operations Manager to lead local delivery and service for the plant. You will oversee daily propane distribution, inventory control, fleet maintenance, and safety compliance to ensure efficient, safe operations for residential and commercial customers.

The ideal candidate will have a proactive approach, strong communication, and the ability to thrive in a fast-paced environment.

Qualifications

• Proven leadership with the ability to build, coach, and manage a team of drivers, technicians, and support staff
• Strong understanding of propane delivery and service operations, plant safety, and regulatory compliance
• Ability to plan and coordinate delivery, service, and maintenance schedules to meet operational and customer demands
• Strong customer service skills, including the ability to resolve complaints and maintain client relationships
• Proficient in Microsoft Office Suite

Responsibilities

• Oversee day-to-day operations of propane distribution and storage
• Ensure efficient and timely delivery of propane to customers
• Manage inventory levels to ensure adequate supply while minimizing excess stock
• Ensure all operations comply with company, local, state, and federal regulations regarding propane handling and storage
• Implement and enforce safety protocols and procedures to prevent accidents and ensure the safety of employees and customers
• Conduct regular safety inspections
• Assist with hiring, supervising, and managing a team of delivery drivers, technicians, and support staff
• Fill in for delivery drivers or service technicians as needed to ensure continuity of operations
• Provide training and development opportunities for staff to improve their skills and knowledge
• Maintain high standards of customer service to ensure customer satisfaction
• Handle customer complaints and issues promptly and effectively
• Develop and maintain strong relationships with key customers
• Plan and coordinate delivery schedules to optimize efficiency and meet customer demands
• Assist with fleet maintenance and routine vehicle inspections to support safe and reliable delivery operations

Skills

Leadership

Propane operations knowledge

Scheduling

Customer service

MS Office

Education

Associate degree or HS + 5–10 years experience

CDL A/B with hazmat & tanker endorsements

LP Delivery/Service Certification

Tools

Microsoft Office Suite

Job description

Job Details: Level: Management, Job Location: Beeline - West Palm Beach, FL 33407, Position Type: Full Time, Education Level: High School, Job Category: Management, Who We Are

Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.

Why Join Us?

• Competitive salary
• 401(k) with 6% company match
• Health and vision insurance
• Company paid dental insurance
• Company paid AD&D and life insurance
• Paid time off with rollover hours

Job Summary

Pico Propane, a Meritum Energy Holdings Company in West Palm Beach, FL, is seeking an experienced Operations Manager who will be responsible for the local delivery and service activity for the plant. This position will oversee the day-to-day operations of the propane distribution plant, serving residential and commercial customers. The primary objective is to ensure that all aspects of the plant's operations are running efficiently, effectively, and safely. The Operations Manager will manage delivery and service schedules, oversee inventory control, maintain the fleet, ensure plant safety, and comply with environmental regulations.

The ideal candidate will have a proactive approach, strong communication skills, and the ability to work effectively in a fast-paced environment. They will play a crucial role in ensuring the smooth operation and growth of the propane plant, maintaining high standards of safety, efficiency, and customer service.

Essential Duties/Responsibilities:

• Oversee day-to-day operations of propane distribution and storage
• Ensure efficient and timely delivery of propane to customers
• Manage inventory levels to ensure adequate supply while minimizing excess stock
• Ensure all operations comply with company, local, state, and federal regulations regarding propane handling and storage
• Implement and enforce safety protocols and procedures to prevent accidents and ensure the safety of employees and customers
• Conduct regular safety inspections
• Assist with hiring, supervising, and managing a team of delivery drivers, technicians, and support staff
• Fill in for delivery drivers or service technicians as needed to ensure continuity of operations
• Provide training and development opportunities for staff to improve their skills and knowledge
• Maintain high standards of customer service to ensure customer satisfaction
• Handle customer complaints and issues promptly and effectively
• Develop and maintain strong relationships with key customers
• Plan and coordinate delivery schedules to optimize efficiency and meet customer demands
• Assist with fleet maintenance and routine vehicle inspections to support safe and reliable delivery operations

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

Qualifications: Required Skills/Abilities:

• Proven leadership with the ability to build, coach, and manage a team of drivers, technicians, and support staff
• Strong understanding of propane delivery and service operations, plant safety, and regulatory compliance
• Ability to plan and coordinate delivery, service, and maintenance schedules to meet operational and customer demands
• Strong customer service skills, including the ability to resolve complaints and maintain client relationships
• Proficient in Microsoft Office Suite

Education, Certification, Licenses Required:

• An associate’s degree or high school diploma/GED with five to ten years related experience in the propane, fuel distribution, and/or energy industry; propane experience strongly preferred
• Must have a valid driver’s license with a clean driving record
• CDL A or B with hazmat and tanker endorsements
• LP Delivery and LP Service and Installation certification (preferred, or with the ability to obtain)

Physical, Mental, and Behavioral Requirements:

• Regularly and safely lifts, carries, and handles supplies and equipment weighing 20 to 80 pounds
• Prolonged periods sitting at a desk and working on a computer
• The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch
• Ability to work outdoors at customer sites and in hot, humid weather conditions
• Must pass pre-employment screening and background check
• Position is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company provider
• Position will require working evening hours and weekends as needed, including severe weather, hurricane, and emergency events

The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case‑case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at [phone].

Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.