Dispatcher

Pico-Propane-and-Fuel; Coral Hills (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with match

Health insurance

Vision insurance

Dental insurance

AD&D insurance

Life insurance

PTO with rollover

Referral bonuses

Job summary

Pico Propane, a Meritum Energy Holdings Company, in Fort Lauderdale, FL, is seeking an experienced dispatcher to schedule propane deliveries, manage routes, and coordinate with drivers and service technicians to ensure timely installations and service appointments.

The ideal candidate has at least one year of dispatch experience in the propane/oil industry, strong communication skills, map-reading ability, and proficiency with Microsoft Office. A high school diploma is required.

Qualifications

• High school diploma or equivalent.
• At least 1 year of dispatch experience in propane/oil industry.
• Strong written and verbal communication skills; map reading ability.

Responsibilities

• Schedule deliveries and provide instructions to drivers and service technicians.
• Review routes, monitor and adjust routes as needed.
• Respond to customer inquiries and address concerns to maintain satisfaction.
• Maintain open communication between management and drivers for delivery orders.
• Ensure customer accounts are billed for gas delivery.

Skills

Dispatch scheduling

Customer service

Map reading

Verbal and written communication

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Who We AreMeritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.Why Join Us?We're committed to supporting our team members with benefits that match our values of safety, service and stability. Here's what you can expect:Competitive salary401(k) with 6% company matchHealth and vision insuranceCompany paid dental insuranceCompany paid AD&D and life insurancePaid time off with rollover hoursReferral bonus programsJob Summary:Pico Propane, a Meritum Energy Holdings Company, in Fort Lauderdale, FL, is seeking an experienced dispatcher to join the team! The Dispatcher’s primary responsibility is to ensure all equipment, personnel, and infrastructure is scheduled for propane equipment installations and service appointments.Duties/Responsibilities:Schedule deliveries for customers and provide instructions to drivers and service technicians in a timely, efficient mannerReview routes, monitor and adjust routes as neededDaily review of customer accounts due for deliveryRespond to customer inquiries, address concerns, and assess overall satisfactionEnsures timely communication of delivery orders by maintaining open lines between management and driversKeep customers updated with delivery statusCreate new delivery orders for skipped orders as neededReview driver tickets to ensure all customer accounts are billed for gas deliveryIdentify equipment and tank needsFollow position specific processes, procedures, and safety protocol to include wearing appropriate PPEProvide excellent customer servicePerform other general duties as assignedThe absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.Education and Experience:High school diploma or equivalentAt least one (1) year of dispatch experience in the propane and oil industryRequired Skills/Abilities:Knowledge of dispatch scheduling practices and logistics coordination.Ability to provide excellent customer serviceMust possess strong written and verbal communication skillsAbility to read a map and familiarity with the county and surrounding citiesMust be proficient in the current Microsoft Office SuitePhysical Requirements:The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.Prolonged periods sitting at a desk, using a phone, and working on a computerMust be able to lift up to 30 pounds as needed in order to safely assist with duties around the office and/or plant as neededMust pass a pre-employment screening and background checkThe above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at [phone].Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.