The Operations Manager will be responsible for designing, implementing, and managing the operational infrastructure of Educo. From system automation and process design to team coordination and internal tooling, the Operations Manager will play a critical role in ensuring our backend runs efficiently, smoothly, and intelligently. You'll be working directly with the founder and creative teams to connect strategy to execution—making sure our tech stack, team structure, and daily ops align with long-term growth goals.
Key responsibilities
- Oversee day-to-day operations of the education division, ensuring seamless execution across systems and teams.
- Design and maintain automated workflows using tools like Make, Zapier, Airtable, Notion, Hubspot, and Typeform.
- Build and manage internal documentation, SOPs, dashboards, and process maps to streamline team efficiency.
- Lead team operations: scheduling, communication systems, hiring systems, and performance tracking.
- Own and optimize CRM and customer journeys using platforms like Hubspot.
- Collaborate with content, marketing, and product teams to ensure alignment and fluid execution of launches.
- Build internal tools and client-facing portals with platforms like Framer, Notion, or Airtable.
- Manage projects and product development pipelines from ideation to implementation.
- Track key business metrics, growth KPIs, and operational OKRs.
- Solve problems proactively, eliminate bottlenecks, and continuously improve team workflows.
Qualifications & skills
- Proven experience in operations, systems building, or technical project management—ideally in a digital product or education company.
- Deep familiarity with no-code tools (Airtable, Notion, Make, Zapier, Typeform, Framer).
- Experience implementing and optimizing CRM platforms like Hubspot.
- Strong organizational, analytical, and problem-solving skills.
- Ability to create clarity and structure out of chaos.
- Comfort working closely with founders and cross-functional creative teams.
- Excellent written and verbal communication skills.
- Understanding of product development workflows, customer lifecycle, and remote team collaboration.
- Leadership experience is a big plus—especially in managing remote or async teams.
Why join us
- 100% Remote work environment with full autonomy and creative trust.
- Direct collaboration with the founder and core leadership.
- Freedom to build systems your way—with the tools you love.
- Clear, high-impact role with real influence on the company's trajectory.
- Competitive compensation based on your skill set and leadership scope.