Operations Manager

BVG India; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

BVG India in the United States seeks a Facility Manager to oversee day‑to‑day operations across multiple sites, ensure service delivery per SLA and client requirements, and supervise housekeeping, security, technical, and support staff.

Responsibilities include manpower planning, deployment, attendance and discipline; vendor coordination; site inspections; compliance with safety and labour regulations; MIS reporting; and cost control and workforce engagement.

Qualifications

• Experience in facility management operations.
• Experience in manpower planning and vendor coordination.
• Knowledge of labour laws and compliance.

Responsibilities

• Assist in managing day-to-day facility operations across assigned sites & Ensure service delivers as per SLA and client requirements.
• Supervise housekeeping, security, technical, and support staff
• Handle manpower planning, deployment, attendance, and discipline.
• Coordinate with vendors and subcontractors for smooth operations.
• Conduct regular site inspections and ensure quality standards.
• Ensure compliance with statutory, safety, and labour regulations.
• Support in client meetings, reporting, and issue resolution.
• Prepare and submit daily, weekly, and monthly MIS reports.
• Assist in cost control, material management, and budgeting.
• Address employee grievances and ensure workforce engagement.

Skills

Facility management

Site coordination

Client relationship

Communication

Leadership

Labour laws

MIS reporting

MS Office

Tools

MS Office

Job description

• Assist in managing day-to-day facility operations across assigned sites & Ensure service delivers as per SLA and client requirements.
• Supervise housekeeping, security, technical, and support staff
• Handle manpower planning, deployment, attendance, and discipline.
• Coordinate with vendors and subcontractors for smooth operations.
• Conduct regular site inspections and ensure quality standards.
• Ensure compliance with statutory, safety, and labour regulations
• Support in client meetings, reporting, and issue resolution.
• Prepare and submit daily, weekly, and monthly MIS reports
• Assist in cost control, material management, and budgeting.
• Address employee grievances and ensure workforce engagement.

Key Skills & Competencies

• Strong knowledge of Facility Management operations
• Manpower handling & site coordination & Client relationship management
• Good communication & leadership skills& Basic knowledge of labour laws & compliance
• Problem-solving & decision-making abilities& Proficiency in MS Office / MIS reporting