Operations Manager

Como Oil and Propane; Town of Florida (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k with immediate eligibility and 1:

Paid time off

Quarterly safety bonuses

Annual bonuses

Company provided uniforms

Training and career development

Tuition reimbursement

Job summary

ThompsonGas is seeking an Operations Manager to lead day-to-day branch operations, including scheduling, customer care, and invoicing. You will project workforce and material needs for seasonal demand and manage vehicle fleet maintenance while ensuring compliance with safety standards.

The role requires a High School diploma (college degree preferred) and a valid CDL with hazardous materials and tanker endorsements or willingness to obtain. DOT knowledge and leadership skills are essential.

Qualifications

• High School diploma required; college degree preferred.
• Past field work in propane and distillate retail desired.
• Valid Class A or B CDL required or willing to obtain.
• Hazardous Materials, Airbrakes and Tanker endorsements or willing to obtain; knowledge of DOT safety requirements.

Responsibilities

• Oversee and manage daily branch operations including scheduling, customer care, and invoicing.
• Plan workload and materials for seasonal demand and service coverage.
• Coordinate vehicle fleet maintenance and compliance with safety and DOT rules.
• Design and optimize service processes; issue work orders and dispatch activities.
• Maintain fuel distribution and inventory quality; ensure safety meetings are completed.

Skills

Leadership

Customer service

Communication

Education

High School Diploma

College Degree

Job description

ThompsonGas is the nation’s fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you’re doing it – ThompsonGas is for you!

The Operations Manager primary responsibility is to plan and supervise the day-to-day operations of their branch location. This includes, but not limited to, managing the product distribution, storage, sales and service activities while enhancing profitable customer relationships.

Essential Job Duties:

• Oversee and manage the daily service-related scheduling, customer care, and invoicing.
• Project workforce and material needs to ensure seasonal demand, coverage and service.
• Assist in maintaining the vehicle fleet by coordinating the preventative maintenance of vehicles, repairs, and licensing.
• Assist with the day-to-day operations of distribution, and storage activities.
• Design and execute service processes including, but not limited to, preparing work orders, requisition of parts and instruments, repairs and service work, dispatch activities.
• Assist in maintaining fuel distribution and service-related inventory quality compliance and control.
• Ensures all safety meetings are completed in a timely manner.
• Reviews and manages vehicle, employee and DOT compliance to prevent out of compliance issues.
• Completing performance reviews for branch employees if applicable.
• Approving weekly time cards for hourly employees at the branch if applicable.
• Position may require working evening hours and weekends as needed.
• Must be able to lift up to 75 lbs.
• Frequent bending, pulling, tugging and lifting.
• Comfortable periodically working in cramped areas.
• Willingness to work outdoors in all weather and driving conditions.
• Other duties as assigned

Education and Experience:

• High School diploma required, college degree preferred.
• Past field work in the propane and distillate retail business desired.
• CTEP certified a plus.
• Gas piping experience is highlypreferred.
• Must possess a valid Class A or B CDL or willing to obtain.
• Must have valid Hazardous Materials, Airbrakes and Tanker endorsements or willing to obtain.
• Must have a working knowledge of DOT safety requirements.
• Exceptional written and interpersonal communication skills.
• Comfortable with technology for daily use of various back-office systems that support the business.
• Ability to provide leadership through coaching and mentoring with a focus on customer service.

Benefits:

• Medical, Dental, and Vision insurance
• 401k with IMMEDIATE eligibility and match
• Company-paid disability and life insurance
• Option for Daily Pay
• Paid time off that increases with tenure
• Quarterly safety bonus potential of $500 per quarter
• Annual bonus potential up to $1,000
• Company provided uniforms
• Employee training programs with career development/advancement opportunities
• Employee recognition programs
• Paid parental leave
• Tuition reimbursement
• And more!

ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Bonuses subject to terms