Operations Manager

Placemakr; Tempe (AZ); On-site; USD 95,000 - 150,000; Full time

Job summary

Placemakr in Tempe, AZ is seeking a General Manager to lead day-to-day operations, drive financial performance, and deliver exceptional guest experiences across our Placemakr property. You will supervise teams, set standards, and collaborate with cross-functional partners to execute our service-first vision.

Reporting to the Area Manager, you will champion a people-first culture, uphold Placemakr’s Community Norms, and ensure consistency in operational excellence while managing budgets and guest

Qualifications

• Experience leading property operations and teams.
• Track record of driving operational excellence and financial performance.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Oversee day-to-day operations across the Placemakr property.
• Drive operational and budgetary excellence and guest experiences.
• Uphold a people-first culture and collaborate with property and non-property teams.

Skills

Leadership

Operations

Budget management

Communication

Collaboration

Job description

A bit about us

At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi‑Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.

The impact you'll have

At Placemakr, our obsession with exceptional service isn’t the only thing that sets us apart – it's our people! As a General Manager, your mission is to challenge, motivate, engage and lead your team to drive operational and budgetary excellence across your Placemakr property. You will embody a people-first mindset and instill accountability, ownership and innovation in every member of your team. Reporting directly to your applicable Area Manager, you will utilize a can-do, strategic and results-oriented approach to ensuring consistent day-to-day operations, financial efficiency, and an unmatched experience for our team members, guests and residents on your property. As a member of our property leadership team, this individual will demonstrate exceptional communication skills and will be a world-class collaborator across property and non-property teams. The General Manager will be a motivational and people-focused leader who is a champion of Placemakr’s Community Norms and leads by example to uphold a culture of top performance across their team, contributing to operational and budgetary excellence.