Operations Manager

MB2 Dental; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Professional development opportunities

Competitive salary based on experience

Performance incentives and bonus

Job summary

MB2 Dental in Tempe, AZ seeks an experienced Dental Office Manager to lead daily operations, inspire the team, and drive engagement, performance, and growth. You will partner with owner doctors to identify opportunities, implement solutions, and elevate patient experience through structured processes.

The ideal candidate will have 2+ years of dental management experience, strong leadership and communication skills, and a proven ability to create a culture of excellence.

Qualifications

• 2+ years of dental office management experience.
• Proven leadership of teams in a clinical setting.
• Strong understanding of dental practice operations, scheduling, treatment planning, and patient experience.
• Excellent communication and conflict-resolution skills.

Responsibilities

• Lead, coach, and motivate a team of dental professionals to achieve common goals
• Create a positive, accountable, and high-performing workplace culture
• Work alongside owner doctors to identify operational opportunities and implement solutions
• Bridge communication gaps and ensure clarity between providers and team members
• Drive productivity, scheduling efficiency, treatment acceptance, and patient satisfaction
• Hold team members accountable while maintaining respect and professionalism
• Develop systems and processes that improve practice performance and consistency
• Recruit, train, mentor, and retain exceptional team members
• Monitor key performance indicators and use data to guide decision-making
• Resolve challenges proactively while maintaining a calm and solutions-focused approach

Skills

Dental management

Team leadership

Operations knowledge

Scheduling

Patient experience

Communication

Job description

Lead the Team. Drive the Culture. Elevate the Practice.

We are seeking an experienced Dental Office Manager who is more than a manager. We are looking for a true leader.

Our ideal candidate understands that a successful dental practice requires more than schedules and systems. It requires someone who can inspire a team, create accountability, build trust, and bring people together around a common vision. You will be responsible for leading daily operations while serving as the driving force behind team engagement, performance, and growth.

This role is perfect for a highly motivated professional who can confidently lead a practice, support the doctors, and help overcome operational challenges by creating structure, consistency, and a culture of excellence.

What You'll Do

• Lead, coach, and motivate a team of dental professionals to achieve common goals


• Create a positive, accountable, and high-performing workplace culture


• Work alongside owner doctors to identify operational opportunities and implement solutions


• Bridge communication gaps and ensure clarity between providers and team members


• Drive productivity, scheduling efficiency, treatment acceptance, and patient satisfaction


• Hold team members accountable while maintaining respect and professionalism


• Develop systems and processes that improve practice performance and consistency


• Recruit, train, mentor, and retain exceptional team members


• Monitor key performance indicators and use data to guide decision-making


• Resolve challenges proactively while maintaining a calm and solutions-focused approach

What We're Looking For

• Previous dental management experience required (2+ years)


• Proven leadership experience managing and developing successful teams


• Strong understanding of dental practice operations, scheduling, treatment planning, and patient experience


• Exceptional communication and conflict-resolution skills


• Ability to inspire teams during periods of growth and change


• High level of emotional intelligence, professionalism, and accountability


• Results-driven mindset with the ability to execute and follow through


• Strong business acumen and understanding of practice performance metrics

Our Ideal Candidate

• You are the person others naturally look to for direction


• You don't wait for problems to be solved. You identify them, create solutions, and bring people together to execute them


• You understand how to support doctors by strengthening systems, improving communication, and building a team that consistently delivers outstanding patient care


• Most importantly, you know how to turn a group of employees into a unified team

What We Offer

• Competitive salary based on experience


• Performance incentives and bonus opportunities


• Paid time off


• Health benefits


• Professional development opportunities


• A leadership role with real influence on the future growth of the practice

If you are an experienced dental leader who thrives on building teams, improving performance, and creating a culture of excellence, we would love to hear from you.

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