Assistant Operations Manager

UFC GYM; Hendersonville (TN); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Free gym access

Employee discounts

Flexible scheduling

Team-building events

Job summary

UFC GYM in Hendersonville, TN seeks an Operations Manager to lead daily club operations and drive member satisfaction. You will oversee weekend operations, manage and develop a strong staff, and ensure friendly service, cleanliness, punctuality, and proper dress code across teams.

The role emphasizes growing the member base, maintaining an efficient back office, and accurate inventory and POS reporting. Strong leadership and communication are essential.

Qualifications

• Experience leading teams in a health, fitness, or hospitality setting.
• Strong oral, presentation, and written communication skills.
• Highly organized with proven leadership abilities.

Responsibilities

• Responsible for hitting a monthly Operations Revenue goals
• Oversee Operations Friday/Saturday/ Sunday
• Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club.
• Hires, trains and develops a strong operational team.
• Ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code.
• Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience.
• Maintain an efficient ‘back office.’
• Order and maintain all supplies.
• Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports.
• Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports.

Job description

Benefits:

• Compensation package: Competitive base salary plus bonus.
• Comprehensive health benefits: Full coverage for medical, dental, and vision.
• Generous paid time off: Ample vacation days, personal leave, and holidays.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
• A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
• Expand your client base: Leverage our large member network to grow your business.
• Ongoing in-house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!

We Empower the Fighting Spirit in You!

We Offer

• Compensation package: Competitive base salary plus bonus.
• Comprehensive health benefits: Full coverage for medical, dental, and vision.
• Generous paid time off: Ample vacation days, personal leave, and holidays.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
• A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
• Expand your client base: Leverage our large member network to grow your business.
• Ongoing in-house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!

Responsibilities

• Responsible for hitting a monthly Operations Revenue goals
• Oversee Operations Friday/Saturday/ Sunday
• Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club.
• Hires, trains and develops a strong operational team.
• Ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code.
• Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience.
• Maintain an efficient ‘back office.’
• Order and maintain all supplies.
• Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports.
• Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports.

Qualifications

• Highly organized and willing to take leadership responsibilities regardless of situation.
• Must possess strong oral, presentation and written communication skills.
• Experience in the Health & Fitness industry.
• Experience as a manager.
• Experience in a health club or the hospitality industry.

About UFC GYM

• The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members.
• Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.