Operations Manager

Employbridge; Suffolk (VA); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

EmployBridge in Suffolk, VA is seeking an experienced Operations Manager to lead a large-scale warehouse distribution center. You will supervise multiple shift supervisors and frontline teams, drive operational efficiency, ensure inventory accuracy, and uphold safety, quality, and customer service standards in a fast-paced environment.

The role requires hands-on leadership, strong coaching, and a track record of improving processes, reducing costs, and using data to guide decisions.

Qualifikationen

• Bachelor's degree in Operations Management, Logistics, or related field.
• 5–10 years in warehouse, distribution center, or logistics operations.
• Minimum 5 years of leadership experience managing supervisors and large frontline teams.
• Proven experience leading teams of 15+ employees in a distribution or warehouse environment.
• Strong knowledge of warehouse operations, inventory management, and distribution processes.
• Experience using warehouse management systems (WMS) and Microsoft Office applications, especially Excel.
• Demonstrated ability to improve processes, increase efficiencies, and drive operational results.
• Lean Manufacturing or Continuous Improvement experience is highly preferred.

Aufgaben

• Lead daily operations across a high-volume distribution center, ensuring efficient workflow, staffing, and operational readiness.
• Manage and develop shift supervisors while fostering a culture of accountability, teamwork, and continuous improvement.
• Ensure timely and accurate shipping, receiving, and inventory processes while maintaining service and quality standards.
• Monitor and report on key performance metrics, including productivity, quality, and operational efficiency.
• Drive warehouse optimization initiatives, including facility layout improvements, process enhancements, and operational realignment projects.
• Oversee inventory control activities, including cycle counts, discrepancy research, root cause analysis, and corrective action planning.
• Coordinate and support annual physical inventory processes from planning through execution.
• Maintain facility equipment, operational supplies, and overall warehouse readiness.
• Champion workplace safety programs and ensure compliance with company policies and regulatory requirements.
• Identify opportunities to improve processes, reduce inefficiencies, and enhance overall operational performance.
• Collaborate with leadership on strategic initiatives and present operational results and recommendations.
• Support multiple shifts and additional operational functions as business needs require.

Kenntnisse

Leadership

Warehouse Ops

Data Analysis

Communication

Spanish fluency

Lean CI

Team Development

Ausbildung

Bachelor's in Ops/Logistics

Tools

WMS

Excel

MS Office

Jobbeschreibung

We are seeking an experienced Operations Manager to lead distribution center operations within a large-scale warehouse environment. This role is responsible for overseeing supervisors and frontline teams, driving operational efficiency, maintaining inventory accuracy, and ensuring the highest standards of safety, quality, and customer service. The ideal candidate is a hands-on leader who thrives in a fast-paced setting and has a proven background managing warehouse or distribution center operations.

Key Responsibilities

• Lead daily operations across a high-volume distribution center, ensuring efficient workflow, staffing, and operational readiness.
• Manage and develop shift supervisors while fostering a culture of accountability, teamwork, and continuous improvement.
• Ensure timely and accurate shipping, receiving, and inventory processes while maintaining service and quality standards.
• Monitor and report on key performance metrics, including productivity, quality, and operational efficiency.
• Drive warehouse optimization initiatives, including facility layout improvements, process enhancements, and operational realignment projects.
• Oversee inventory control activities, including cycle counts, discrepancy research, root cause analysis, and corrective action planning.
• Coordinate and support annual physical inventory processes from planning through execution.
• Maintain facility equipment, operational supplies, and overall warehouse readiness.
• Champion workplace safety programs and ensure compliance with company policies and regulatory requirements.
• Identify opportunities to improve processes, reduce inefficiencies, and enhance overall operational performance.
• Collaborate with leadership on strategic initiatives and present operational results and recommendations.
• Support multiple shifts and additional operational functions as business needs require.

Qualifications

• Bachelor's degree in Operations Management, Logistics, Supply Chain, or a related field preferred.
• 5-10 years of warehouse, distribution center, or logistics operations experience.
• Minimum 5 years of leadership experience managing supervisors and large frontline teams.
• Proven experience leading teams of 15+ employees in a distribution or warehouse environment.
• Strong knowledge of warehouse operations, inventory management, and distribution processes.
• Experience using warehouse management systems (WMS) and Microsoft Office applications, especially Excel.
• Demonstrated ability to improve processes, increase efficiencies, and drive operational results.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, leadership, and team development abilities.
• Lean Manufacturing or Continuous Improvement experience is highly preferred.
• Industry experience in flooring, building materials, stone, tile, or similar distribution environments is a plus.
• Bilingual English/Spanish skills are preferred.

What Makes You Successful

• You lead by example and effectively manage through supervisors.
• You are comfortable working in a fast-paced, high-volume distribution environment.
• You excel at balancing productivity, safety, quality, and employee engagement.
• You embrace change, think strategically, and continuously seek process improvements.
• You use data to guide decisions and communicate results clearly to stakeholders.

Physical Requirements

• Regular standing, walking, reaching, and use of hands throughout the workday.
• Ability to lift and move up to 25 pounds regularly and up to 50 pounds occasionally.
• Ability to work safely in an active warehouse environment.