Operations Manager

Lange Companies, Inc.; St. Louis (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

Lange Logistics is seeking an experienced Operations Manager in St. Louis, MO to lead daily logistics and transportation operations, ensuring service quality, safety, and profitability.

You will manage teams, processes, and performance metrics while driving improvements across transportation, dispatch, and customer service functions. The ideal candidate will have a Bachelor's degree in a logistics-related field and 5+ years in logistics/operations management, plus 3+ years of leadership in a

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or related field.
• 5+ years of progressive logistics, transportation, distribution, or operations management experience.
• 3+ years of leadership experience managing teams in a fast-paced operational environment.
• Strong understanding of transportation, fleet, and supply chain operations.
• Knowledge of DOT, OSHA, and transportation compliance regulations.
• Experience analyzing operational metrics and performance data.
• Proficiency with Microsoft Office Suite, TMS, WMS, and reporting tools.

Responsibilities

• Manage and oversee day-to-day logistics, transportation, and distribution operations.
• Ensure efficient movement of freight while maintaining service quality standards and customer expectations.
• Develop, implement, and monitor operational processes to increase productivity and reduce costs.
• Evaluate workflow processes and identify opportunities for continuous improvement.
• Develop and implement action plans to improve operational and financial results.
• Oversee order entry processes and ensure all customer orders are entered, processed, and executed accurately.
• Ensure shipment documentation, proofs of delivery, and transportation records are secured, maintained, and completed within established service-level expectations.
• Monitor order status and delivery confirmations to ensure timely updates within transportation and customer management system.
• Drive process improvements that enhance order accuracy, shipment visibility, and customer satisfaction.
• Develop and maintain strong relations with carriers, customers, and key business partners to support operational success and growth.
• Serve as a key escalation point for customer and carrier concerns, ensuring prompt resolution and high service standards.
• Partner closely with Account Managers to support customer requirements and identify opportunities for operational improvements.
• Maintain consistent communication with customers, carriers, and internal stakeholders regarding shipments, service issues, and operations performance.
• Support business development efforts by strengthening carrier networks and customer relationships.
• Ability to help Sales Team identify carriers for shipments and negotiate pricing.
• Other duties as assigned.

Skills

Leadership

Operations management

Transportation knowledge

Analytical skills

Communication

Education

Bachelor's degree in Logistics / related field

Tools

TMS

WMS

Microsoft Office

Reporting tools

Job description

At Lange Logistics, we are driven by integrity, dedication, and ambition to find business intelligence solutions that work while continually aspiring to be better than yesterday. From the farm to your local market, our work matters, and we are committed to fostering aworkplace where diversity, respect, and adaptability are not just values but away of life. We strive to create an environment that is welcoming and inclusive, offering every team member agreat opportunity for professional growth and development. Discover afuture with us where your contributions truly make adifference.

Lange Logistics is currently looking for an Operations Managerto join ourTeam

Lange Logistics is seeking an experiencedthe Operations Manager who will be responsible for leading and overseeing daily logistics and transportation operations to ensure exceptional service delivery, operational efficiency, safety, and profitability. This role manages personnel, processes, and performance metrics while driving continuous improvement initiatives across transportation, dispatch, and customer service functions. The Operations Manager serves as akey leader in maintaining compliance, optimizing resources, and supporting strategic growth objectives for Lange Logistics.

This opportunity is available in the following locations: St. Louis, MO

Responsibilities

• Manage and oversee day-to-day logistics, transportation, and distribution operations.
• Ensure efficient movement of freight while maintaining service quality standards and customer expectations.
• Develop, implement, and monitor operational processes to increase productivity and reduce costs.
• Evaluate workflow processes and identify opportunities for continuous improvement.
• Develop and implement action plans to improve operational and financial results.
• Oversee order entry processes and ensure all customer orders are entered, processed, and executed accurately.
• Ensure shipment documentation, proofs of delivery, and transportation records are secured, maintained, and completed within established service-level expectations.
• Monitor order status and delivery confirmations to ensure timely updated within transportation and customer management system.
• Drive process improvements that enhance order accuracy, shipment visibility, and customer satisfaction.
• Develop and maintain strong relations with carriers, customers, and key business partners to support operational success and growth.
• Serve as akey escalation point for customer and carrier concerns. Ensuring prompt resolution and maintaining high service standards.
• Partner closely with Account Managers to support customer requirements and identify opportunities for operational improvements.
• Maintain consistent communication with customers, carriers, and internal stakeholders regarding shipments, service issues, and operations performance.
• Support business development efforts by strengthening carrier networks and customer relationships.
• Ability to help Sales Team identify carriers for shipments and negotiate pricing.
• Other duties as assigned.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or related field; equivalent experience may be considered.
• 5 + years of progressive logistics, transportation, distribution, or operations management experience.
• 3 + years of leadership experience managing teams in fast-paced operational environment.
• Strong understanding of transportation, fleet, and supply chain operations.
• Knowledge of DOT , OSHA , and transportation compliance regulations.
• Experience analyzing operational metrics and performance data.
• Proficiency with Microsoft Office Suite, transportation management systems ( TMS ), warehouse management systems ( WMS ), and reporting tools.

Preferred Qualifications

• Experience using Transportation Management Systems ( TMS ) and logistics software platforms.
• Working knowledge of accounts receivable, accounts payable, billing processes, and inventory reconciliation.
• Experience in freight brokerage, transportation, 3 PL , or logistics operations environments.
• Strong analytical and problem-solving abilities.
• Strong leadership and decision-making capabilities.

All newly hired employees must complete Form I- 9 and, where required by law, be verified through E-Verify or E-Verify+. E-Verify+ is used for new hires in states that require it or for remote roles.

Equal Opportunity Employer

Lange Companies is an Equal Opportunity Employer. We make all employment decisions on the basis of ability and job-related qualification, without regard to race, religion, sex, color, national origin, age, disability, sexual orientation, military status, marital status, or any other classification proscribed.