Logistics Operations Leader — Growth & Efficiency

Lange Companies, Inc.; St. Louis (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

Lange Logistics is seeking an experienced Operations Manager in St. Louis, MO to lead daily logistics and transportation operations, ensuring service quality, safety, and profitability.

You will manage teams, processes, and performance metrics while driving improvements across transportation, dispatch, and customer service functions. The ideal candidate will have a Bachelor's degree in a logistics-related field and 5+ years in logistics/operations management, plus 3+ years of leadership in a

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or related field.
• 5+ years of progressive logistics, transportation, distribution, or operations management experience.
• 3+ years of leadership experience managing teams in a fast-paced operational environment.
• Strong understanding of transportation, fleet, and supply chain operations.
• Knowledge of DOT, OSHA, and transportation compliance regulations.
• Experience analyzing operational metrics and performance data.
• Proficiency with Microsoft Office Suite, TMS, WMS, and reporting tools.

Responsibilities

• Manage and oversee day-to-day logistics, transportation, and distribution operations.
• Ensure efficient movement of freight while maintaining service quality standards and customer expectations.
• Develop, implement, and monitor operational processes to increase productivity and reduce costs.
• Evaluate workflow processes and identify opportunities for continuous improvement.
• Develop and implement action plans to improve operational and financial results.
• Oversee order entry processes and ensure all customer orders are entered, processed, and executed accurately.
• Ensure shipment documentation, proofs of delivery, and transportation records are secured, maintained, and completed within established service-level expectations.
• Monitor order status and delivery confirmations to ensure timely updates within transportation and customer management system.
• Drive process improvements that enhance order accuracy, shipment visibility, and customer satisfaction.
• Develop and maintain strong relations with carriers, customers, and key business partners to support operational success and growth.
• Serve as a key escalation point for customer and carrier concerns, ensuring prompt resolution and high service standards.
• Partner closely with Account Managers to support customer requirements and identify opportunities for operational improvements.
• Maintain consistent communication with customers, carriers, and internal stakeholders regarding shipments, service issues, and operations performance.
• Support business development efforts by strengthening carrier networks and customer relationships.
• Ability to help Sales Team identify carriers for shipments and negotiate pricing.
• Other duties as assigned.

Skills

Leadership

Operations management

Transportation knowledge

Analytical skills

Communication

Education

Bachelor's degree in Logistics / related field

Tools

TMS

WMS

Microsoft Office

Reporting tools

Job description

Lange Logistics is seeking an experienced Operations Manager in St. Louis, MO to lead daily logistics and transportation operations, ensuring service quality, safety, and profitability.

You will manage teams, processes, and performance metrics while driving improvements across transportation, dispatch, and customer service functions. The ideal candidate will have a Bachelor's degree in a logistics-related field and 5+ years in logistics/operations management, plus 3+ years of leadership in a