Operations Manager

Acme Freight; San Jose (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Acme Freight in San Jose, California, is seeking an Operations Manager to lead daily operations, manage dispatch, and communicate effectively across all staff levels. Responsibilities include scheduling delivery drivers, overseeing fleet changes, and coaching drivers on best practices. Candidates must have strong organizational skills and a high school education. This position may require weekend work. Proficiency in logistics is preferred but not required.

Qualifications

• Ability to lead a team and communicate effectively.
• Comfortable managing up to 40 people.
• Some aptitude for logistics.

Responsibilities

• Maintain the schedule of all delivery drivers.
• Oversee fleet changes in the morning.
• Assign routes and prepare for daily operations.
• Coach drivers on best practices.
• Make operational changes to maximize team efficiency.

Skills

Leadership

Communication

Organizational skills

Logistics aptitude

Proficient in Excel

Education

High school or equivalent

Tools

Smartphone

Computer

Job description

Acme Freight Operations Manager

Acme Freight is looking for an Operations Manager to become part of our team. We're looking for an individual with a strong ability to lead a team daily and communicate effectively between all levels of staff. This position is required to handle the day-to-day within our operations and manage dispatch to make sure they are keeping all deliveries on time. A successful operations manager will be able to handle on-the-road conflict and crisis at a moment’s notice. Prior experience in the field is a plus, but not required.

Operations Manager Responsibilities

• To maintain the schedule of all delivery drivers throughout the week, make switches and changes as required.
• To help oversee fleet changes in the morning before the arrival of delivery drivers.
• To successfully assign routes and get morning totes for each route and driver for daily operations.
• Know when to drop or pick up routes based on logistics given and vehicles available.
• Know how to proficiently use excel sheets.
• Must have good organizational skills.
• To understand how to switch routes at the warehouse and assign rescue blocks.
• To understand policy and procedure and maintain high standards amongst all drivers.
• To monitor cortex, netradyne, and mentor on a day-to-day basis.
• To know how to coach drivers on best practices on delivery procedures and must be able to show practice in the field if necessary.
• Must be willing to pick up a route or rescue, if necessary, but not always needed.
• Must be comfortable managing up to 40 people in the field as well as dispatch.
• Help with operational changes to maximize team proficiency.
• Must have good soft skills and willingness to communicate what needs to be done.

Work Environment and Physical Demands

Must be comfortable with sitting at a desk for prolonged lengths of time.

Minimum Qualifications

• High school or equivalent education.
• Must have some aptitude for logistics.
• Must have proficient computer and smart phone skills.

Working hours are from 9:00am to 5:30pm, or 12:00pm to closing 4-5 days a week. Must be willing to work Saturdays and Sundays.

Disclaimer

Applicant must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Candidates could possibly be exposed to noise, dust, cleaning solvents, battery acids, exhaust fumes and the outdoor elements.

All final employment offers are contingent upon a Final Candidate’s successful completion of a background check and drug test.