Operations Manager

Evlo AI; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Evlo AI is seeking an Operations Manager to own the operational backbone of a fast-scaling tech org. You will map broken processes, build tooling, and surface problems with dashboards, driving end-to-end initiatives from kickoff to measurable outcomes.

This hands-on role requires 4–7 years in operations or related roles, strong cross-functional collaboration, and advanced analytics (SQL/spreadsheets). You’ll work with Jira, Asana, Notion, and Airtable, partnering with finance on budgeting and

Qualifications

• 4-7 years of experience in operations management, program management, or strategy/consulting at a tech company.
• Ability to lead cross-functional projects across engineering, finance, and go-to-market without direct authority.
• Advanced analytical skills: fluent in SQL or advanced spreadsheets, and comfortable building dashboards in BI tools.
• Deep proficiency with project management and workflow tools (Jira, Asana, Notion, Airtable).
• Track record of shipping process improvements with measurable impact (time saved, cost reduced, cycle time improved).
• Excellent written communication — able to write crisp docs and proposals that drive decisions.

Responsibilities

• Own and continuously improve core operational processes, documenting SOPs and ensuring teams follow them
• Drive cross-functional projects from scoping through delivery, managing timelines, dependencies, and stakeholder communication in tools like Asana or Jira
• Build and maintain operational dashboards (Looker, Tableau, or Google Sheets-based) tracking KPIs across headcount, spend, and process throughput
• Identify bottlenecks in workflows — onboarding, procurement, support escalation, tooling access — and ship fixes with quantified impact
• Manage vendor relationships and SaaS tooling portfolio, negotiating contracts and consolidating redundant spend
• Partner with finance and leadership on operational budgeting, forecasting, and quarterly planning cadences
• Design and run operational reviews, surfacing risks and tradeoffs to leadership with clear recommendations

Skills

Cross-functional leadership

Analytical skills (SQL/advanced sheets

Dashboard building

Process mapping

Vendor management

Education

Bachelor's degree in business, engineering, or related field

Tools

Jira

Asana

Notion

Airtable

Job description

About The Role

The Operations Manager owns the operational backbone of a fast-scaling technology organization: the workflows, systems, and cross-functional coordination that keep engineering, product, and go-to-market teams executing at pace. This is a hands-on execution role. The person in it will map broken processes, build the tooling and reporting that surface problems early, and drive initiatives end-to-end — from kickoff through measurable business outcomes — without waiting for permission to fix what's not working.

Key Responsibilities

• Own and continuously improve core operational processes, documenting SOPs and ensuring teams actually follow them
• Drive cross-functional projects from scoping through delivery, managing timelines, dependencies, and stakeholder communication in tools like Asana or Jira
• Build and maintain operational dashboards (Looker, Tableau, or Google Sheets-based) tracking KPIs across headcount, spend, and process throughput
• Identify bottlenecks in workflows — onboarding, procurement, support escalation, tooling access — and ship fixes with quantified impact
• Manage vendor relationships and SaaS tooling portfolio, negotiating contracts and consolidating redundant spend
• Partner with finance and leadership on operational budgeting, forecasting, and quarterly planning cadences
• Design and run operational reviews, surfacing risks and tradeoffs to leadership with clear recommendations

What We Are Looking For

• 4-7 years of experience in operations management, program management, or strategy/consulting roles at a high-growth technology company
• Demonstrated ability to lead cross-functional projects across engineering, finance, and go-to-market teams without direct authority
• Advanced analytical skills: fluent in SQL or advanced spreadsheets, and comfortable building dashboards in BI tools
• Deep proficiency with project management and workflow tools (Jira, Asana, Notion, Airtable)
• Track record of shipping process improvements with documented, measurable impact (time saved, cost reduced, cycle time improved)
• Excellent written communication — able to write crisp docs and proposals that drive decisions
• Bonus: experience with SOX-lite controls, vendor procurement systems (Zip, Coupa), or enabling OKR/quarterly planning processes; bachelor's degree in business, engineering, or related field preferred