Operations Manager

Evlo AI; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Evlo AI in New York is seeking an Operations Manager to own systems, processes, and cross-functional coordination that keeps engineering, product, and go-to-market teams aligned and moving fast. You will partner with leadership to translate priorities into executable plans, manage the Jira/Notion/Airtable stack, and build reporting cadences with Looker or Tableau to surface risk and drive data‑backed decisions.

This hands-on role rewards ownership of outcomes and continuous improvement.

Qualifications

• 5+ years in operations, program, or project management in a high-growth technology environment.
• Strong experience designing and implementing scalable processes across multiple teams.
• Proficient with Jira, Notion, Airtable, Excel/Sheets, and at least one BI tool (Looker/Tableau/Mode).
• Excellent written and verbal communication with the ability to tell data-driven stories for executives.
• Experience leading OKRs and quarterly business reviews with cross-team dependencies.

Responsibilities

• Own quarterly planning and OKR cycles with intake, prioritization, and cross-team dependencies.
• Build and maintain operational dashboards tracking headcount, spend, velocity, and process health.
• Design and document core workflows (onboarding, procurement, incident escalation, vendor management).
• Run weekly and monthly operating cadences with clear agendas and follow-up tracking.
• Manage Jira, Notion, and automation tooling (Zapier or Airtable) for workflow efficiency.
• Lead end-to-end special projects from scoping to post-mortem analysis.
• Surface bottlenecks and risks with data-backed recommendations and clear ownership.

Skills

Operations strategy

Cross-functional collaboration

Data storytelling

Project management

Education

Bachelor's degree in a relevant field

Tools

Jira

Notion

Airtable

Excel/Google Sheets

Looker/Tableau/Mode

Job description

About The Role

The role is the operational backbone of a fast-moving technology company: owning the systems, processes, and cross-functional coordination that keep engineering, product, and go-to-market teams executing at pace.

About The Role

The role is the operational backbone of a fast-moving technology company: owning the systems, processes, and cross-functional coordination that keep engineering, product, and go-to-market teams executing at pace.
The Operations Manager will work directly with leadership to translate company priorities into executable plans, run the tooling stack (Jira, Notion, Airtable, Looker), and build the reporting rhythms that surface risk before it becomes a problem. This is a hands‑on role for someone who likes owning outcomes, not just tracking them.

Key Responsibilities

• Own quarterly planning and OKR cycles, coordinating intake, prioritization, and cross-team dependencies across engineering, product, and sales


• Build and maintain operational dashboards in Looker or Tableau tracking headcount, spend, delivery velocity, and process health metrics


• Design and document core workflows (onboarding, procurement, incident escalation, vendor management) and drive adoption of standard operating procedures


• Run weekly and monthly operating cadences: staff meetings, business reviews, and leadership syncs with crisp agendas and follow-up tracking


• Manage the operational tooling stack, including administration of Jira, Notion, and workflow automation in Zapier or Airtable


• Lead special projects end-to‑end, from scoping and stakeholder alignment through execution and post‑mortem analysis


• Surface bottlenecks and risks to leadership with data‑backed recommendations and clear ownership for resolution

What We Are Looking For

• 4‑7 years of operations, project, or program management experience, ideally in a high‑growth technology environment


• Proficiency with modern productivity and analytics tooling: Jira, Notion, Airtable, Excel/Google Sheets, and at least one BI tool (Looker, Tableau, or Mode)


• Demonstrated ability to design, document, and roll out processes across multiple teams


• Strong written communication; able to distill messy operational data into clear executive‑level narratives


• Experience running planning cycles (OKRs, quarterly business reviews) and managing multi‑team dependencies


• Bachelor's degree in a relevant field, or equivalent practical experience


• Bonus: experience with SQL, business operations at a venture‑backed startup, M&A integration, or building internal tooling with no‑code platforms