Operations Manager

Maximus; San Diego (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Work/Life Balance

Competitive Compensation

Insurance Coverage

401K Retirement Savings

Unlimited Time Off

Wellness Program

Tuition Reimbursement

Employee Discounts

Professional Development

Recognition Platform

Job summary

Maximus in San Diego seeks an experienced Operations Manager to oversee contract-driven programs in a performance-focused environment. You will ensure full compliance with contractual and corporate requirements while managing day-to-day operations in a cost-efficient manner.

Position is contingent upon contract award. Responsibilities include supervising subcontractors, producing client reports, and developing policies to improve service levels and overall efficiency.

Qualifications

• Bachelor's degree in a relevant field and 5+ years of relevant professional experience.
• Prior management experience is preferred.
• Experience with startups and diverse communities is a plus.

Responsibilities

• Ensure project compliance with all operational requirements of the contract and corporate policies.
• Manage all project tasks to ensure cost-effective operations.
• Supervise subcontractors providing services to programs.
• Oversee audits of operations.
• Produce monthly client and ad hoc reporting as needed.
• Collaborate with other managers to coordinate activities.
• Develop and implement operational policies and procedures with key stakeholders.
• Establish and maintain relationships with key stakeholders.
• Oversee development and implementation of innovative methodologies to improve service levels.
• Collaborate with other functions to ensure compliance.
• Monitor performance against internal or client KPIs.
• Generate solutions to issues or complex problems.
• Develop staff performance goals and monitor achievement.
• Perform other duties as assigned.

Skills

5+ years experience

Management experience

Start-up experience

Underserved communities experience

Education

Bachelor's degree in relevant field

Job description

Maximus is seeking an experienced Operations Manager to oversee the successful execution of contractâEUR'driven programs in a complex, performanceâEUR'focused environment. This role is responsible for ensuring full compliance with contractual and corporate requirements while managing dayâEUR'toâEUR'day operations in a costâEUR'effective and efficient manner.

Position is contingent upon contract award.

Why Maximus?

• Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation -Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

• Ensure project compliance with all operational requirements of the contract as well as corporate policies.
• Manage all project tasks to ensure cost-effective operations.
• Supervise subcontractors that provide services to programs.
• Oversee audits of operations.
• Produce monthly client and ad hoc reporting as needed.
• Collaborate with other managers to ensure effective coordination of activities.
• Develop and implement operational policies and procedures in collaboration with other key stakeholders.
• Establish and maintain effective relationships with key stakeholders.
• Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.
• Collaborate with other functional areas to ensure compliance.
• Monitor performance against key indicators established internally or by the client(s).
• Generate solutions to issues or complex problems.
• Develop performance goals and objectives for staff and monitor achievement of those goals.
• Perform other duties as assigned.

Minimum Requirements

• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Preferred Experience:

• Prior management experience
• Prior experience working in a start-up
• Prior experience working with underserved or diverse communities

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process including accessing job postings, completing assessments, or participating in interviews, please contact People Operations at [e-mail].

Minimum Salary

$85,000.00

Maximum Salary

$95,000.00