Operations Manager

G2 Secure Staff; Salt Lake City (UT); On-site; USD 60,000 - 67,000; Full time

Job summary

An established industry player is seeking an Operations Manager to oversee daily operations at a major airport. This role requires a proactive leader with a strong background in customer service and aviation. You will be responsible for managing staff, ensuring safety compliance, and maintaining quality standards. If you thrive in dynamic environments and have a passion for leadership, this is an exciting opportunity to make a significant impact. Join a team dedicated to excellence and contribute to the success of airport operations while enjoying a competitive salary and full benefits.

Benefits

Full benefit package

Competitive Salary

Qualifications

• 2+ years of management experience in a customer service environment.
• 1 year of aviation experience is required.

Responsibilities

• Manage day-to-day operations and oversee scheduling and staffing.
• Train personnel on airline procedures and safety protocols.
• Maintain quality assurance and handle client relations.

Skills

Management Experience

Customer Service

Aviation Experience

Financial Reporting

Communication Skills

Multitasking

Job description

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This range is provided by G2 Secure Staff. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $67,000.00/yr

G2 is looking for a candidate to fill its key role of Operations Manager role at Salt Lake City International Airport (SLC).

The ideal candidate will be a take charge person, setting expectations, following through, being a coach and trainer and have about 2 years or more of Management or Supervisory experience as well as an extensive customer service background (preferably contract services).

JOB SPECIFICATIONS:

• Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.
• Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies.
• Ensure implementation of the Safety Management System (SMS)
• Implement safety plan for station
• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
• Payroll data entry and oversight.
• Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies.
• Responsible for the scheduling of all airport employees insuring adequate coverage.
• Maintain good employee relations. Handle employee problems in an efficient and effective manner.
• Client Relations – Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
• Adhere to company policies and procedures and participate in achievement of company objectives.
• Perform other duties as requested.

REQUIREMENTS:

• Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
• 2 years of progressive management experience in a Customer Service environment preferred.
• 1 year of Aviation/Airline experience (REQUIRED)
• Operations, Airline or Hospitality experience required.
• Working knowledge of financial reports and budgets
• Willingness and ability to relocate if currently living outside the Sacramento area
• Excellent verbal and written communication skills
• Flexibility, multitasking and experience working in a changing environment
• All applicants must consent to and pass a drug test as part of a conditional job offer.-Required

WE OFFER:

• A Competitive Salary range of $60,000- $67,000 yearly.Based on experience.
• Full benefit package

G2 is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

EOE/M/F/D/V/SO

Job Type: Full-time

Pay: $60,000.00 - $67,000.00 per year

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Customer Service, and Project Management

• Industries

  Airlines and Aviation

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