Remote Property Operations Manager – Vacation Rental

Shumakers LLC; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

A leading property management company is seeking a highly organized Remote Property Operations Manager to oversee vacation rental operations remotely. This role involves managing guest experiences, coordinating with service providers, and optimizing bookings to enhance property performance. The ideal candidate will have a strong background in property management and excellent communication skills, with the flexibility to work part-time or full-time based on experience.

Benefits

Flexible working hours

Performance-based bonuses

Qualifications

• Proven experience in property management, hospitality, or project management.
• Familiarity with short-term rental platforms (Airbnb, VRBO).
• Ability to work independently and manage time effectively.

Responsibilities

• Coordinate check-in/check-out processes and handle guest inquiries.
• Liaise with service providers and oversee operational tasks.
• Monitor booking calendars and optimize pricing for revenue.

Skills

Organizational skills

Problem-solving

Project management

Communication

Tech-savviness

Tools

Guesty

Hostfully

Job description

We are seeking a highly organized, proactive, and resourceful Remote Property Operations Manager to oversee the day-to-day management and operations of our vacation rental property. This is a fully remote role that requires excellent communication, problem-solving, and project management skills to ensure smooth and efficient operations, a high-quality guest experience, and optimal occupancy rates.

Key Responsibilities:

• Guest Management:
  • Coordinate check-in/check-out processes
  • Handle guest inquiries and issues via Airbnb/VRBO/Booking.com or other platforms
  • Manage guest reviews and ensure a 5-star experience
• Operational Oversight:
  • Liaise with local service providers (cleaners, maintenance teams, etc.)
  • Create and maintain standard operating procedures (SOPs)
  • Schedule cleanings, inspections, and maintenance
• Booking & Calendar Management:
  • Monitor and update booking calendars across platforms
  • Optimize availability and pricing to maximize occupancy and revenue
• Administrative Tasks:
  • Oversee payment processing and coordinate with the accounting team
  • Track expenses and provide monthly performance reports
  • Maintain property inventory lists and order supplies as needed
• Marketing & Optimization:
  • Assist with listing optimization, photography updates, and promotions
  • Monitor competitor listings and implement strategies to stay competitive

Qualifications:

• Proven experience in property management, hospitality, or project management
• Familiarity with short-term rental platforms (Airbnb, VRBO, etc.)
• Strong organizational and communication skills
• Tech-savvy and comfortable using property management tools (e.g., Guesty, Hostfully, etc.)
• Ability to work independently and manage time effectively
• Comfortable coordinating with on-the-ground teams from a remote location

Preferred:

• Experience working remotely with international clients
• Customer service background a plus

Job Type:

Remote | Part-Time or Full-Time (Flexible Based on Candidate)

Compensation:

Competitive, based on experience. Performance-based bonuses available.