Operations Manager

ScaleForward; Rock Hill (SC); On-site; USD 85,000 - 129,000; Full time

Job summary

ScaleForward in Rock Hill, SC is seeking an Operations Manager to lead a team of builders and problem-solvers in a temporary role with real ownership over critical work. You’ll drive cross-functional projects and deliver tangible outcomes while growing with a fast-moving team.

This role emphasizes continuous learning, cultural awareness, and a pragmatic, impact-focused approach in a dynamic market. Salary ranges from $85,000 to $129,000 annually.

Qualifications

• 8+ years navigating general work politics and cross-functional dynamics.
• Detail-oriented approach with a commitment to accuracy.
• Ownership mindset and accountability for company resources.

Responsibilities

• Maintain empathy and cultural awareness as the market shifts in SC.
• Keep the Cultural Awareness pipeline humming with minimal supervision.
• Read the room and tailor Continuous Learning messaging to audiences.
• Track temporary commitments and keep projects on schedule.
• Read Rock Hill customers' needs and respond effectively.
• Resolve customer concerns with patience and outcomes focus.

Skills

Critical Thinking

Adaptability

Customer curiosity

Detail-oriented

Ownership mindset

Empathy

Job description

Think of this Operations Manager job at ScaleForward as Continuous Learning without the red tape, plus a Rock Hill, SC team that actually ships. This temporary Operations Manager role offers a $85,000 - $129,000 salary, real ownership over your work, and a clear path to grow alongside a team that ships.

Key Responsibilities

• Keep your Empathy edge sharp as the SC market shifts
• Keep ScaleForward's Cultural Awareness pipeline humming without constant hand-holding
• Read the room and adjust how you pitch Continuous Learning to each audience
• Keep ScaleForward's temporary commitments visible and on track
• Read between the lines of what Rock Hill customers actually need
• Resolve customer concerns with patience and a focus on outcomes

What You'll Bring

• Equal parts Critical Thinking depth and Adaptability curiosity
• Real curiosity about why ScaleForward customers do what they do
• 8+ years navigating the politics that general work attracts
• Detail-oriented approach with a commitment to accuracy
• The kind of ownership that treats the company's money like your own

Our Rock Hill, SC headquarters is home to a fiercely-supportive group of builders, designers, and problem-solvers at ScaleForward. We give people autonomy early and trust them to ask for support when they need it.

The Operations Manager role earns $85,000 - $129,000 and opens doors to cross-functional projects that accelerate your Analytical Thinking and Continuous Learning growth.

Bring 7 of grit or a fresh perspective; either way, this Operations Manager role wants you.