Senior Operations Manager

Scaleforward; Sioux Falls (SD); Remote; USD 82,000 - 116,000; Full time

Benefits offered by this job

Mentor support

Flexible schedule

Benefits that hold up

Job summary

ScaleForward in Sioux Falls, SD is seeking a Senior Operations Manager to guide mid-project execution, coordinate across time zones, and uphold quality under deadlines. The role supports a flexible schedule, remote options, and growth within a fast-paced team.

The position emphasizes mentorship, customer-focused leadership, and scalable process improvements, with relocation or remote work options to fit your life. This is a fresh, active posting inviting immediate engagement.

Qualifications

• Mentor colleagues without micromanaging.
• Strong interpersonal and customer-facing skills.
• Willingness to relocate to Sioux Falls, SD or work remotely.

Responsibilities

• Own the middle stages of projects and ensure steady progress across time zones.
• Maintain quality standards when deadlines pressure outputs.
• Address customer concerns with a focus on outcomes.
• Keep Sioux Falls site running and stakeholders updated as improvements ship.

Skills

Mentorship

Customer focus

Interpersonal skills

Relocation flexibility

Job description

If you take pride in doing Critical Thinking work well, the Senior Operations Manager opening at ScaleForward deserves a closer look. Step into a Senior Operations Manager position at ScaleForward where $82,000 - $116,000, team support, and career growth come standard.

Key Responsibilities

• Own the boring middle of a project, not just the kickoff
• Carry the Analytical Thinking thread across three time zones and two tools
• Hold the line on quality when deadlines start whispering shortcuts
• Find the warm-yet-rigorous workaround when the official path is blocked
• Keep Networking documentation current as the work outpaces it
• Resolve customer concerns with patience and a focus on outcomes
• Keep ScaleForward's Sioux Falls, SD site running while improvements ship underneath
• Keep Sioux Falls, SD stakeholders briefed without burying them in updates

What You'll Bring

• The patience to mentor without taking over the keyboard
• A point of view, held loosely and defended well
• A ScaleForward mindset: scrappy today, scalable tomorrow
• Customer-focused outlook with strong interpersonal skills
• Willingness to relocate to Sioux Falls, SD, or to make remote work

Three things define ScaleForward: a Sioux Falls address, a delightfully-weird culture, and a near-religious devotion to Analytical Thinking. Learning out loud is encouraged here, so share the Persuasion rabbit hole you fell down yesterday.

Here is the deal: $82,000 - $116,000, a mentor who answers, benefits that hold up, and a flexible temporary schedule that fits real life.

This Senior Operations Manager posting is fresh, active, and open for business right now.