Operations Manager

Michael Page; Raleigh (NC); Hybrid; USD 72,000 - 85,000; Full time

Job summary

MPI is seeking an experienced Operations Leader in Raleigh to partner with Management, HQ, and Sales, driving end-to-end execution of operational and commercial activities while ensuring U.S. regulatory compliance and alignment with group reporting standards.

You will oversee budgeting, payroll coordination, procurement, order management, and documentation, plus monitor credit exposure and support cross-functional initiatives, with a hybrid work schedule and a competitive salary.

Qualifications

• 4-6 years of experience in operations, supply chain, or logistics for a global company.
• 3PL experience (contracts, negotiation, onboarding, etc).
• Import/export experience (customs compliance, documentation, freight, etc).
• Procurement and order management.
• Financial acumen for payroll and invoicing.
• Proficient in MS Office Suite.
• WMS/IMS/ERP skills preferred.

Responsibilities

• Partner with Management, HQ, and Sales to drive seamless execution of operational and commercial activities.
• Ensure compliance with U.S. regulations (tax, employment) and alignment with group reporting standards.
• Oversee budgeting, expense control, and procurement.
• Lead end-to-end order management and documentation processes (contracts, invoicing, shipping docs).
• Monitor customer financial exposure and support collections; improve sales workflows and reporting.
• Escalate complex client issues and coordinate marketing and HR support activities.
• Contribute to cross-functional projects led by VP or HR.

Skills

3PL experience

MS Office Suite

Import/Export

Procurement

Order management

Financial acumen

Payroll coordination

ERP

WMS

IMS

Negotiation

Tools

ERP systems

WMS

IMS

Job description

Leadership Role in Packaging Industry

My client is a market leader in the packaging manufacturing industry.

Job Description

Partner closely with Management, HQ, and Sales to drive seamless execution of operational and commercial activities. Ensure full compliance with U.S. regulations (tax, employment) and alignment with group reporting standards. Oversee financial coordination with HQ and external partners, including budgeting, expense control, and procurement. Lead end-to-end order management, ensuring accuracy, compliance, and on-time delivery, including documentation processes (contracts, invoicing, shipping documentation). Monitor and manage customer financial exposure (credit control, reconciliations, collections support) and enhance sales workflows and reporting accuracy to support business decisions. Act as the escalation point for complex client issues, ensuring swift and effective resolution. Coordinate commercial support and marketing activities, including sample materials and sales initiatives. Support HR operations, including payroll coordination and internal communications. Contribute to cross-functional projects and strategic initiatives led by VP or HR.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

4-6 years of experience in operations, supply chain, or logistics for a global company. 3PL experience (contracts, negotiation, onboarding, etc). Import/export experience (customs compliance, documentation, freight, etc). Procurement and order management. Financial acumen for payroll and invoicing. Must be proficient in MS Office Suite. Preferred to have WMS / IMS / or ERP skills.

What's on Offer

Competitive annual salary between $72000 and $85000. Bonus eligible. Health insurance. PTO. Hybrid work schedule. Career advancement opportunities.

Job summary

Sector: Engineering & Manufacturing

Sub Sector: Operations Management

Industry: Industrial / Manufacturing

Where: Raleigh

Contract Type: Permanent