Operations Manager

CCMC; Punta Gorda (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

Wellness program

401k with company matching

Paid time off

Parental leave

Training and educational assistance

Employee assistance program

Disability and life insurance

Pet insurance

Job summary

CCMC, a community management company, seeks an Operations Manager for our master-planned community in Florida. You will lead daily operations, interact with residents and vendors, and ensure records, contracts and budgets are properly managed.

The role requires 3 years of career progression in a professional setting, 2 years in community management (preferred), and a degree or equivalent. A CMCA designation with AMS potential is valued; after-hours availability and a valid driver's license are

Qualifications

• Requires three years of progressive career advancement in a professional business environment.
• Two years of community management/supervisory experience preferred.
• Associate’s or Bachelor's degree or equivalent experience.
• Attention to detail with a customer-focused attitude.
• Ability to multi-task with professionalism.
• Knowledge of community association management principles, procedures, and standards.
• CMCA designation with ability to obtain AMS designation.

Responsibilities

• Assist in all aspects of daily business and operations while maintaining the management direction of the community association.
• Oversee service contractors and vendors; interact with residents and volunteers.
• Maintain association records as required by governing documents and law.
• Recruit, hire and evaluate employees.
• Coordinate contracts, invoices and expenses with division accounting.
• Oversee pre-employment and on-site personnel paperwork.
• Ensure timely, professional responses to residents’ needs.
• Assist in developing and administering annual operating and reserve budgets.

Skills

Attention to detail

Customer-focused

Multi-tasking

Leadership experience

Communication skills

Education

Associate’s or Bachelor’s degree

Tools

CMCA designation

AMS designation

Job description

Careers at Capital Consultants Management Corporation

Current job opportunities are posted here as they become available.

Do you thrive on helping others grow professionally? Are looking for a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the community:

We are an innovative new town that sets a completely new standard for sustainable, responsible growth. Our community combines the best of America’s great hometown traditions with all the conveniences of today and tomorrow. From the largest solar-plus-storage system operating in the U.S. today, the expansive public green spaces and trails to the gigabyte of fiber-optic connectivity standard to every home and free Wi-Fi everywhere you may roam, it is a place where families can benefit from the most advanced technologies, then walk out their doors to reconnect with nature and neighbors. We have a very robust Lifestyle program, hosting numerous lifestyle events annually.

Our Operations Manager will serve as an integral part of the leadership of the community and will have significant interaction with the community’s leaders and homeowners. They will play a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and, in the offices, where we work. Simply put, we create experiences that connect people.

What you’ll accomplish:

• Assist in all aspects of daily business and operations while maintaining the management direction of the community association
• Oversee related service contractors and vendors, interact with community residents and volunteers
• Maintains all association records as required by the governing documents, federal and state law and CCMC protocol
• Recruits, hires and evaluates potential employees
• Works with division accounting department to ensure proper documentation of contracts, invoices and other expenses
• Coordinate pre-employment, new hire and separation paperwork for all on-site personnel
• Oversee daily office functions ensuring that the needs and requests of the residents are dealt with in a timely and professional manner
• Assist the Director of Grounds and Community Infrastructure with developing and administration of the annual operating and reserve budgets

What we’re looking for:

• Three years of proven career advancement in a professional business environment
• Two years of community management/supervisory experience (preferred)
• Associate’s or Bachelor’s degree or equivalent experience
• Attention to detail and a customer focused attitude
• Ability to multi-task on a variety of levels with the utmost of focus and professionalism
• Knowledge of community association management principles, procedures, and standards
• CAI credential of CMCA designation with the ability to obtain the AMS designation
• Be able to work longer than an eight-hour day or a forty-hour week; must be able to respond to after-hours emergencies as necessary
• Have a valid driver’s license and current vehicle liability insurance
• CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!