Assistant Community Manager

Ccmc; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Wellness program

401k contributions

Job summary

CCMC is seeking an Assistant Community Manager to support daily operations, uphold community standards, and engage residents in a master-planned neighborhood in Phoenix. The role emphasizes cross-functional collaboration, compliance, and service excellence.

You will assist with design reviews, oversee staff and contractors, and participate in meetings with residents and committees. A CAM license is preferred and a valid driver’s license is required.

Qualifications

• 2+ years in an office environment, preferably in community management or similar experience.
• 2-3 years in a Community Manager or Assistant Community Manager role is preferred.
• Effective written and verbal communication with a commitment to high customer service.

Responsibilities

• Support the Community Manager in daily operations and uphold community standards.
• Conduct monthly inspections and track compliance using online tools.
• Provide information and education to homeowners regarding Deed Restrictions and benefits of Association living.
• Oversee projects and liaise with service contractors and vendors.
• Onsite contact for assessment collections and monitor payment arrangements.
• Collaborate with collection attorneys and AR representatives for assessments.
• Work with the Design Review Committee in the design review process.
• Oversee selected site staff and grounds services teams.
• Interact daily with residents and volunteers; attend Board and Committee meetings.

Skills

Leadership

Communication

Organizational

Customer service

Multi-tasking

Conflict resolution

Education

CAM license preferred

Tools

Windows

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

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Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

This beautiful, master-planned community spans approximately 1,200 acres. The community offers scenic mountain views, lush green spaces, neighborhood parks, playgrounds, and miles of walking and biking trails. With its welcoming atmosphere, well-maintained amenities, and emphasis on outdoor recreation, the community provides residents with a vibrant and inviting place to call home.

At CCMC, our Assistant Community Manager plays a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

What you’ll accomplish:

• Support the Community Manager in the daily business operations and upholding the community standards as required by the governing documents, the CCMC management contract, and applicable laws
• Conduct monthly inspections utilizing online programs to track, document and notify homeowners of compliance issues weekly, and ensure common area safety and cleanliness
• Supply information, assistance, materials, and education to new and existing homeowners regarding the benefits of Association living and the impact of the Deed Restrictions
• Provide oversight of projects as directed by the Community Manager, acting as liaison to service contractors and vendors
• Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements
• Collaborate with collection attorneys and AR representatives as related to the collection of assessments
• Work directly with the Design Review Committee in the performance of the Design Review process
• Oversight of certain site staff and grounds services teams
• Daily interaction with community residents and committee volunteers
• Board and Committee meeting attendance

What we’re looking for:

• Effective leadership, organizational, and conflict resolution skills
• 2 or more years in an office environment, preferably in community management or similar experience
• 2-3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred
• Ability to communicate effectively both orally and in writing. Must have excellent telephone etiquette, with a commitment to the highest customer service possible
• A multi-tasker who is highly organized, detail-oriented, and a self-starter
• Proficient computer skills in Windows environment
• Have a stable means of transportation, including a valid driver’s license and vehicle insurance, standard mileage reimbursement is provided
• Ability work a full-time schedule with the capacity to occasionally work after hours and on weekends
• All prospective employees must pass a pre-employment drug screen, driving record and background check
• CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!