Assistant Community Manager

CCMC; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits package

Wellness program

Flexible Spending Accounts

Company matching 401k contributions

Paid time off for vacation holidays

Paid parental leave

Training and educational assistance

Employee Assistance Program

Calm Health

Disability insurance

Pet insurance

Job summary

CCMC, a community management company focused on master planned communities, seeks an Assistant Community Manager to join a collaborative team that values integrity, respect, service and community. You will help manage daily operations and uphold standards across the neighborhood.

Youll conduct inspections, assist with collections, coordinate with contractors and vendors, and act as the onsite contact for residents and committees.

Qualifications

• 2+ years in an office environment, preferably in community management or similar experience.
• 2-3 years in a Community Manager or Assistant Community Manager role preferred.
• Ability to communicate effectively both orally and in writing.
• Must have excellent telephone etiquette with a commitment to high customer service.
• Must have a valid drivers license and vehicle insurance with standard mileage reimbursement.
• Ability to work a full-time schedule with occasional after-hours and weekend work.
• All prospective employees must pass pre-employment drug screen, driving record and background check.
• CAM license preferred; required in Florida, Georgia and Nevada within 90 days of hire.

Responsibilities

• Support the Community Manager in daily operations and uphold standards.
• Conduct monthly inspections and track compliance issues.
• Educate homeowners on benefits of living in the Association.
• Oversee projects and liaise with contractors and vendors.
• Be onsite contact for assessments and monitor payment arrangements.
• Collaborate with collection attorneys and AR representatives.
• Work with Design Review Committee on the Design Review process.
• Oversee site staff and grounds services teams.
• Interact with residents and volunteers; attend Board meetings.

Skills

Leadership

Communication

Organization

Customer service

Attention to detail

Multitasking

Time management

Problem solving

Driving

Tools

Windows

MS Office

Job description

Do you thrive in a service oriented environment where you are part of a collaborative team Do you want to have a career with a company that values its employees We are CCMC a community management company specializing in master planned communities Our vision of inspiring a resident centric focus is brought to life by our core values Integrity Respect Service and Community

About the community

This beautiful master planned community includes acres of parks trails and open space Amenities include a Community Center seasonally heated pools splash areas various ball courts and fields amphitheaters and picnic areas It currently offers amenities that appeal to those who choose to live an active lifestyle with additional amenities planned Kids have places to play Families have places to gather and couples have places to escape and explore There really is something for everyone

At CCMC our Assistant Community Manager plays a crucial role in executing our companys purpose statement We build community by bringing people together in the neighborhoods where they live and in the offices where we work Simply put we create experiences that connect people

What youll accomplish

• Support the Community Manager in the daily business operations and upholding the community standards as required by the governing documents the CCMC management contract and applicable laws
• Conduct monthly inspections utilizing online programs to track document and notify homeowners of compliance issues weekly and ensure common area safety and cleanliness
• Supply information assistance materials and education to new and existing homeowners regarding the benefits of Association living and the impact of the Deed Restrictions
• Provide oversight of projects as directed by the Community Manager acting as liaison to service contractors and vendors
• Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements
• Collaborate with collection attorneys and AR representatives as related to the collection of assessments
• Work directly with the Design Review Committee in the performance of the Design Review process
• Oversight of certain site staff and grounds services teams
• Daily interaction with community residents and committee volunteers
• Board and Committee meeting attendance

What were looking for

• Effective leadership organizational and conflict resolution skills
• 2 or more years in an office environment preferably in community management or similar experience
• 2 3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred
• Ability to communicate effectively both orally and in writing
• Must have excellent telephone etiquette with a commitment to the highest customer service possible
• A multi tasker who is highly organized detail oriented and a self starter
• Proficient computer skills in Windows environment
• Have a stable means of transportation including a valid drivers license and vehicle insurance standard mileage reimbursement is provided
• Ability work a full time schedule with the capacity to occasionally work after hours and on weekends
• All prospective employees must pass a pre employment drug screen driving record and background check
• CAM license preferred Required in Florida Georgia and Nevada within 90 days of hire
• If driving is or becomes a requirement of the role it is required at all times that you hold a valid state drivers license for the class of vehicle you are driving maintain a clean motor vehicle report and hold current automobile insurance at statutory limits
• You must notify Human Resources immediately regarding any change to your motor vehicle standing
• CCMC may periodically review motor vehicle reports to ensure compliance with these requirements
• The physical requirements can vary but generally they may include Mobility Ability to walk the grounds long distances in various weather conditions
• Lifting and Carrying Occasionally lifting and carrying supplies or equipment up to 25 pounds
• Extended Sitting or Standing Capability to sit or stand for extended periods during meetings or events
• Manual Dexterity Skills in using technology including computers and mobile devices
• Driving Ability to operate vehicle to perform certain job functions
• Please note We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status

We are committed to creating an inclusive and accessible work environment If you require reasonable accommodations during the application process or in performing the job duties as described in the posting.

What we offer

• Comprehensive benefits package including medical dental and vision
• Wellness program
• Flexible Spending Accounts
• Company matching 401k contributions
• Paid time off for vacation holidays medical and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs including Employee Assistance Program and Calm Health
• Optional benefits including short and long term disability life insurance and pet insurance

Most importantly a caring team who is dedicated to your success