Assistant Community Manager

Capital Consultants Management Corporation; United States; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Wellness program

401k with company match

Paid time off

Job summary

CCMC is seeking an Assistant Community Manager to join our team in managing master planned communities. You will support daily operations, uphold community standards, and coordinate with contractors and residents to create a connected living experience.

Join a collaborative, service-oriented company that values integrity, respect, and community while handling inspections, collections support, and design review processes.

Qualifications

• 2+ years in an office environment, preferably in community management or similar.
• Strong communication skills, both oral and written.
• Excellent telephone etiquette and customer service mindset.
• Organized, multitasker with attention to detail.
• Proficient in Windows; valid driver’s license with vehicle insurance.

Responsibilities

• Support the Community Manager in daily operations and enforcing standards.
• Conduct monthly inspections and track compliance issues.
• Provide information and education to homeowners about benefits of living in the Association.
• Oversee projects and liaise with contractors and vendors.
• Serve as onsite contact for assessments and payment arrangements.
• Collaborate with legal and AR to collect assessments.
• Work with Design Review Committee on processes.
• Oversee site staff and grounds teams.
• Interact with residents and volunteers; attend meetings.

Skills

Leadership

Office experience

Community management

Communication

Telephone etiquette

Organization

Windows proficiency

Driver's license

Time management

Education

CAM license preferred

Tools

Windows

Job description

Do you thrive in a service oriented environment where you are part of a collaborative team Do you want to have a career with a company that values its employees We are CCMC a community management company specializing in master planned communities Our vision of inspiring a resident centric focus is brought to life by our core values Integrity Respect Service and Community

About the community

This beautiful master planned community includes acres of parks trails and open space Amenities include a Community Center seasonally heated pools splash areas various ball courts and fields amphitheaters and picnic areas It currently offers amenities that appeal to those who choose to live an active lifestyle with additional amenities planned Kids have places to play Families have places to gather and couples have places to escape and explore There really is something for everyone

At CCMC our Assistant Community Manager plays a crucial role in executing our companys purpose statement We build community by bringing people together in the neighborhoods where they live and in the offices where we work Simply put we create experiences that connect people

What youll accomplish

• Support the Community Manager in the daily business operations and upholding the community standards as required by the governing documents the CCMC management contract and applicable laws
• Conduct monthly inspections utilizing online programs to track document and notify homeowners of compliance issues weekly and ensure common area safety and cleanliness
• Supply information assistance materials and education to new and existing homeowners regarding the benefits of Association living and the impact of the Deed Restrictions
• Provide oversight of projects as directed by the Community Manager acting as liaison to service contractors and vendors
• Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements
• Collaborate with collection attorneys and AR representatives as related to the collection of assessments
• Work directly with the Design Review Committee in the performance of the Design Review process
• Oversight of certain site staff and grounds services teams
• Daily interaction with community residents and committee volunteers
• Board and Committee meeting attendance

What were looking for

• Effective leadership organizational and conflict resolution skills
• 2 or more years in an office environment preferably in community management or similar experience
• 2 3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred
• Ability to communicate effectively both orally and in writing
• Must have excellent telephone etiquette with a commitment to the highest customer service possible
• A multi tasker who is highly organized detail oriented and a self starter
• Proficient computer skills in Windows environment
• Have a stable means of transportation including a valid drivers license and vehicle insurance standard mileage reimbursement is provided
• Ability work a full time schedule with the capacity to occasionally work after hours and on weekends
• All prospective employees must pass a pre employment drug screen driving record and background check
• CAM license preferred Required in Florida Georgia and Nevada within 90 days of hire
• If driving is or becomes a requirement of the role it is required at all times that you hold a valid state drivers license for the class of vehicle you are driving maintain a clean motor vehicle report and hold current automobile insurance at statutory limits
• You must notify Human Resources immediately regarding any change to your motor vehicle standing
• CCMC may periodically review motor vehicle reports to ensure compliance with these requirements
• The physical requirements can vary but generally they may include Mobility Ability to walk the grounds long distances in various weather conditions
• Lifting and Carrying Occasionally lifting and carrying supplies or equipment up to 25 pounds
• Extended Sitting or Standing Capability to sit or stand for extended periods during meetings or events
• Manual Dexterity Skills in using technology including computers and mobile devices
• Driving Ability to operate vehicle to perform certain job functions
• Please note We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status

We are committed to creating an inclusive and accessible work environment If you require reasonable accommodations during the application process or in performing the job duties as described in the posting.

What we offer

• Comprehensive benefits package including medical dental and vision
• Wellness program
• Flexible Spending Accounts
• Company matching 401k contributions
• Paid time off for vacation holidays medical and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs including Employee Assistance Program and Calm Health
• Optional benefits including short and long term disability life insurance and pet insurance

Most importantly a caring team who is dedicated to your success